ALLVISA sells visas with a "100% guarantee." That's the promise. But consulates don't take orders from Moscow visa agencies. We checked the paperwork, cross-referenced the reviews, and found a 2-year registration gap, an address that changes depending on where you look, and a pattern of refused refunds after denied visas. Here's what you need to know before you pay.
Legal name: LLC "GK Business Support" (Russian: OOO "GK Biznes Obespechenie")
INN / OGRN: 7709995951 / 1177746337922
Registered: April 4, 2017 (claims to operate since 2015)
Activity code: OKVED 79.11 (Tourist agency operations). Not a law firm.
Main services: Visa processing (Schengen, US, UK, China, and others), APEC Business Travel Card, apostille, translation, EU citizenship/residency, urgent passports
Moscow office: Two addresses circulating (see Legal section below)
Orenburg office: Chkalova St. 35/1, Europa-Asia Mall
CEO: Denis Aleksandrovich Burlatsky (sole owner, 100% stake)
Phone: 8 (800) 444-41-40 (Russia toll-free)
Website: allvisa.center
Email: [email protected]
Key fact: ALLVISA's service prices run from roughly 4,900 RUB (~$53) for document preparation up to 99,900 RUB (~$1,090) for long-term turnkey visas. But clients report the final bill often ends up higher than what was quoted at signing.
Based on 1.3/5 from verified data points. Indicator position reflects composite risk score.
The business operating as ALLVISA is formally registered as LLC "GK Business Support" in Russia. Registration number (OGRN): 1177746337922. Tax ID (INN): 7709995951. Registered with the Russian Federal Tax Service on April 4, 2017. Status as of this writing: active.
That 2017 date matters. ALLVISA's website and marketing materials say the company "has been working since 2015." But the legal entity didn't exist until two years later. No paperwork on record explains the gap. Either the company operated informally before registering, or the 2015 date is a sales pitch. Either way, it's something to ask about before signing anything.
The registered activity code is OKVED 79.11, which covers tourist agency operations. This is not a licensed law firm. The company offers visa consulting, document preparation, and travel support. It does not hold an immigration law license, because Russian law doesn't require one for this type of service. Just be clear about what you're buying: administrative help, not legal representation.
We found two different Moscow addresses in active circulation. Some marketing materials list Lubyansky Proezd 27/1s1, office 436 (Business Center "Kitay-Gorod"). The official website shows Slavyanskaya Square 2/5 (Dom Metallurgov), 4th floor, office 4045. These are different buildings. The Orenburg address (Chkalova St. 35/1) is consistent across sources.
This could mean the Moscow office moved and some materials weren't updated. Or it could mean something else entirely. Before traveling to their office, call and confirm. The Orenburg presence is verifiable on maps.
The main site at allvisa.center is reachable and functional. Check the WHOIS record at whois.com. An alternate domain, allvisa.ru, redirects to the main site. The company's social presence includes VKontakte (482 followers), Telegram, Instagram, and a YouTube channel where CEO Denis Burlatsky appears in at least one 2019 interview.
The review platform at proverj.com (registered April 25, 2021, first archived May 7, 2021) is used as a technical gateway for ALLVISA clients checking document status. Publicly available information suggests proverj.com has a reputation in Russian-language online communities as a platform linked to review manipulation and reputation management schemes. You can read reviews there, but approach any 5-star rating clusters with skepticism.
Arbitration cases involving LLC "GK Business Support" appear in public Russian court databases, including disputes with T-Bank (formerly Tinkoff) and the Pension Fund, plus civil suits categorized under consumer protection. None of the cases we found resulted in criminal charges against the company or its leadership. But the consumer protection suits show at least some clients did pursue legal remedies after disputes.
| Area | Risk | What we found | What to expect |
|---|---|---|---|
| Price | medium | Advertised fees start at 4,900 RUB (~$53) for document prep and reach 99,900 RUB (~$1,090) for long-term turnkey visas. Multiple clients report being asked for additional payments after signing. | Get the final all-in price in writing. Ask specifically about consulate fees, courier costs, and booking deposits. These are often not included in the first quote. |
| Contract | high | The contract's "100% guarantee" clause is a marketing tool. Consulates make their own decisions. The refund terms reportedly allow the company to keep fees for "document preparation services already rendered" even when visas are denied. | Read the refund section word by word before signing. Ask your manager to walk you through exactly what happens (and what you get back) if the visa is refused. |
| Timelines | high | ALLVISA advertises visas in "1 day." That refers to document preparation, not visa issuance. Consulates take their own time. One client waited more than 6 months for an APEC Business Travel Card, with multiple manager changes and no result. | Get the actual processing timeline in writing, not just "from 1 day." Build buffer time. For urgent travel, confirm the real timeline with the specific embassy, not the agency. |
| Risks | high | Address inconsistency across materials. Staff described by former employees as unlicensed operators presenting as lawyers. One complaint on Migrating.pro describes documents prepared with errors in figures that led directly to a visa denial. | Ask for the CV or credentials of the person handling your case. Confirm they have direct experience with the specific country's visa process, not just general sales training. |
| Refunds | high | This is the biggest issue. Complaints on Migrating.pro, Raznoe.org, and Zoon.ru consistently describe refused refunds after visa denials. One Zoon.ru review describes being asked to pay 50% extra for bookings after the initial deposit ("robbery" in the client's words). | Assume the deposit may not come back if the visa is refused. Pay only what you're comfortable losing. If a company's refund policy requires a lawyer to interpret, that's a signal. |
| ✅ | Legally registered active company. LLC "GK Business Support" (INN 7709995951, OGRN 1177746337922) is confirmed as active in the Russian Federal Tax Service registry as of this review date. |
| ✅ | Physical offices in two cities. Moscow and Orenburg offices exist and are listed in Yandex Maps and 2GIS. You can walk in. That's not nothing. |
| ✅ | CEO is publicly identified. Denis Burlatsky gives interviews, appears on YouTube, and doesn't hide behind a shell structure. He's the sole owner on paper. |
| ✅ | Corporate email domain. Communications go through [email protected], not Gmail or Yandex personal accounts. That's a basic but real sign of operational legitimacy. |
| ✅ | No criminal cases found. A search of public Russian court records and anti-scam databases (baxov.net, plohotron.online, moshennik.eu) returned no criminal proceedings against the company or Denis Burlatsky. |
| ⚠️ | "Since 2015" vs. registered 2017. The company claims eight-plus years of experience starting in 2015. The legal entity appeared April 4, 2017. That's a two-year gap with no explanation. |
| ⚠️ | Arbitration cases on record. Public court databases show disputes with T-Bank and the Russian Pension Fund, plus at least one civil consumer protection suit. These don't prove fraud, but they do show the company has been taken to court. |
| ⚠️ | Employer rating of 3.1 out of 5 on Dream Job. Former staff describe a sales-first environment where operators without legal credentials are encouraged to present themselves as "migration lawyers" to clients. |
| ⚠️ | Unverifiable claim of "380+ reviews at 5.0." ALLVISA promotes this figure, but independent checks found only 2 reviews on Yandex Maps (Orenburg branch). The sources of the 380+ figure aren't independently confirmed. |
| ❌ | "100% visa guarantee" is legally impossible. No visa agency in the world can guarantee a consulate's decision. This is a marketing claim. Treating it as a contractual promise could cost you a lot of money and time. |
| ❌ | Documented refund refusals after visa denials. Multiple platforms (Migrating.pro, Raznoe.org, Zoon.ru) carry complaints from clients who were denied refunds, with ALLVISA citing "already rendered preparation services" as justification for keeping the fees. |
| ❌ | Hidden fees after initial payment. Clients report being asked for additional sums (including one case of 50% extra for accommodation bookings) after signing and paying the first invoice. This pattern suggests the quoted price is not the final price. |
| ❌ | Moscow office address doesn't match across sources. Marketing materials and the official website list two different Moscow addresses. This discrepancy is unexplained and raises questions about which information is current. |
| ❌ | Connection to proverj.com, a platform tied to review manipulation. ALLVISA uses proverj.com as a client-facing status gateway. That same platform has a documented reputation in Russian-speaking online communities as a tool for manufactured ratings and reputation shaping. |
| ❌ | Complaints of document quality issues leading to denials. A detailed complaint on Migrating.pro describes documents prepared by ALLVISA with factual errors (wrong figures) that directly resulted in a visa refusal. The company allegedly denied responsibility. |
The highlighted column is the company under review. best = best value for this row. worst = worst value. mixed = depends on your case.
| Parameter | ALLVISA ★ | VisaHQ | DIY (Self-Apply) |
|---|---|---|---|
| Service fee | from ~$53 (document prep) to ~$1,090 (turnkey). Hidden extra charges reported. opaque | from ~$50 to ~$300 depending on country and visa type. Pricing published online. transparent | $0 service fee. Consulate fee only ($20-$180 depending on country). cheapest |
| Claimed turnaround | From "1 day" (document prep). Actual visa processing is subject to consulate. One APEC card case took 6+ months. | Realistic timelines listed per country. No "1 day" promises. honest | Consulate standard: 5-30 business days depending on country. |
| Visa guarantee | "100% guarantee" marketing claim. Refund complaints well-documented. misleading | No false guarantees. Clear refund policy. honest | No guarantee. You own the outcome completely. |
| Staff credentials | Registered as tourist agency (OKVED 79.11). Former staff say operators present as lawyers without legal qualifications. | Registered visa processing company with standardized procedures. vetted | You research and apply yourself using official consulate guidance. |
| Physical office | Moscow (address disputed) and Orenburg. verify first | Online service. No walk-in office for most countries. | Embassy or consulate in person. |
| Refund policy | Multiple complaints of refused refunds citing "preparation fees already rendered." high risk | Documented refund policy available online before you pay. clear | Consulate fees: generally non-refundable. But no third party keeps your money. low stakes |
It's a real registered business. LLC "GK Business Support" (INN 7709995951) has been active in Russia since April 4, 2017, and ALLVISA has physical offices in Moscow and Orenburg. No criminal cases were found in public records. But "real company" doesn't automatically mean "safe to use." Multiple documented complaints about refused refunds and hidden fees make this a high-risk choice for significant visa expenses.
Legally, it can't mean what it sounds like. Consulates make final decisions independently, and no private agency can override them. The guarantee likely refers to ALLVISA's promise to keep working on your case until an outcome is reached. But client complaints show that when visas are denied, refunds are frequently refused. Before signing, ask for a written explanation of exactly what happens to your money if the embassy says no.
Based on complaints on Migrating.pro, Raznoe.org, and Zoon.ru, the company tends to cite "already rendered document preparation services" as grounds for keeping your fees. One Zoon.ru review describes being asked to pay 50% extra mid-process, with no refund offered after the outcome went wrong. The word "robbery" appears in that review. Get the refund terms in your contract before you pay anything.
This investigation found two active Moscow addresses: Lubyansky Proezd 27/1s1, office 436 (in some published materials) and Slavyanskaya Square 2/5 (Dom Metallurgov), office 4045 (on the official website as of this research). The company may have moved and not updated all its listings. Call ahead. This is a simple precaution that could save you a wasted trip across Moscow.
That rating could not be independently verified. ALLVISA claims 380+ reviews at a perfect 5.0. A cross-check of publicly accessible review platforms found only 2 reviews on Yandex Maps for the Orenburg branch. The company is also connected to proverj.com, which has a reputation among Russian online communities as a platform used for manufactured and managed reviews. Treat that 5.0 with healthy skepticism until you can cross-check it elsewhere.
Probably not the majority of them. ALLVISA is registered under OKVED 79.11 (tourist agency), not as a law firm. Former staff members on Dream Job and HH.ru describe a sales-driven environment where operators without legal credentials are encouraged to present themselves as "migration lawyers" in client conversations. Ask your specific contact for their qualifications before trusting them with complex visa cases.
You can read and leave reviews at proverj.com/allvisa/. You can also share your experience at migration.us.com, where we collect independent feedback on visa and immigration services. For Russian-language reviews, Flamp, Yell.ru, and Yandex Maps are additional options.
I've been working in US immigration since 2011, and through Second Passport we've built a network of over 50 offices serving people from the former Soviet space. I know this industry from the inside. And when I look at ALLVISA, I see a pattern I recognize immediately.
The "100% visa guarantee" is the first thing that catches my eye. Any immigration professional who makes that promise either doesn't understand how consulates work, or counts on clients not reading the contract. Consulate officers are government employees. They answer to their own rules. No Moscow agency, no matter how many specialists they have, changes that. When I see that guarantee in print, I read the refund clause immediately. And here, the refund clause is exactly where clients say they get stuck.
What concerns me more is the staffing picture. Former employees describing operators presenting as lawyers isn't new in this space. But it's dangerous. If someone gives you wrong legal advice about a visa application and you get denied, the error may follow you. A visa denial creates a record. A bad record makes the next application harder. The person who took your 15,000 rubles has moved on to the next client. You're the one dealing with the consequences at the next embassy window.
The address discrepancy, the unverifiable rating, and the connection to proverj.com all fit the same profile: a company that spends real energy managing its image rather than its service delivery. The positive reviews on Yandex Maps for the Orenburg branch and on Flamp suggest real people do get real visas through ALLVISA. That's worth noting. It's not a pure fiction. But the pattern of refund disputes and hidden fees is documented enough that I wouldn't advise anyone to pay a large deposit without an airtight written refund policy in hand.
My practical advice: for a standard Schengen document prep costing a few thousand rubles, the risk is manageable. For an APEC Business Travel Card at 60,000-70,000 RUB, or any service above 30,000 RUB total, verify the contract terms with an independent lawyer before signing. The potential loss is real. And consulate denials don't come with apologies.
Marketing promises don't always match reality. Read what real clients say about ALLVISA before you commit to anything.
Read real reviews about ALLVISA