Belye Rosy Tour: reviews & investigation
A Kyiv tour operator registered since 2012, with a real license and bank guarantee. But their website is completely offline, there's an open tax debt proceeding, and not one client review exists anywhere online. Sounds OK on paper. Let's check what's actually going on.
Who is Belye Rosy Tour and what do they do
Legal name: TOV "BILI ROSY TUR" (LLC)
EDRPOU code: 38308834
Founded: September 19, 2012
Services: European group tours (Italy, Portugal, Germany), children's bus tours, visa support, hotel and ticket booking
License: AE185571 (tour operator, issued November 2012)
Registered address: 21 Vozziednannia Ave., Kyiv 02154, Ukraine
Office address: 9 Leonida Pervomayskoho St., Office 33, Kyiv 01023, Ukraine
Phones: +38(044) 583-13-22, +38(050) 311-49-25, +38(067) 403-11-34
Email: [email protected], [email protected]
Website: belyerosy.com.ua (currently offline)
Key fact: The company's director, Vyacheslav Hayduk, also runs a separate freight transport company (PP KARHOTRANS). And a predecessor brand, TOV "TURYSTYCHNA KOMPANIYA BILI ROSY" (EDRPOU 32873692), registered in 2004, operated from the exact same office address. That's 20+ years of the same name, same address, two different entities.
Trust Score
Based on 3/5 from verified data points. Legal standing is solid. Operational transparency is not.
Who's behind Belye Rosy Tour: checking the paperwork
The full legal name is TOVARYSTVO Z OBMEZHENOYU VIDPOVIDALNISTYU "BILI ROSY TUR", registered under EDRPOU 38308834 on September 19, 2012. Status: active and registered. The Ukrainian state business registry confirms this as a functioning legal entity.
Director and founders: Vyacheslav Hryhorovych Hayduk serves as director and holds a 50% ownership stake since the company's founding. The remaining 50% belongs to Valeriy Mykhaylovych Tsevan, who also has stakes in PP "AMARANT", TOV "SIBI ELEKTRONIKS", and PP "TEKHNOINVESTHRUP". Both names appear openly in Ukraine's business registry. This is more transparency than most small operators offer.
Tour operator license: License number AE185571, issued November 15, 2012, under Order No. 132 of the State Tourism and Resorts Agency of Ukraine. This is a real, state-issued tour operator permit, not a generic business registration. It covers tour operator activity under KVED code 79.12.
Financial guarantee: The company holds a bank guarantee of 20,000 EUR from PAO "Bank Investytsiy i Zaoschadzhen." Under Ukrainian tourism law, this guarantee covers clients if the operator fails to deliver. 20,000 EUR is the statutory minimum. It's not a lot if you've paid for 30 group tours, but it's something.
Tax enforcement proceeding: One open enforcement proceeding for unpaid tax debt, initiated by the State Tax Service of Ukraine, was recorded at the time of this investigation. The specific amount is not publicly disclosed. This doesn't mean the company is going under, but it's worth asking about directly before you hand over any money.
Domain: The official site belyerosy.com.ua (WHOIS) is currently down. Web Archive snapshots were not available through the CDX API at the time of research, which makes it hard to say whether the site was recently active or has been offline for years. That, frankly, is a problem.
Predecessor company: TOV "TURYSTYCHNA KOMPANIYA BILI ROSY" (EDRPOU 32873692) was registered in 2004 and operated from the same address at 9 Leonida Pervomayskoho St., Office 33. The same brand name, same office, a newer legal entity since 2012. This pattern of brand continuity with legal entity renewal is common in Ukraine but worth noting.
Not found in sanctions or fraud lists: The company does not appear in any sanction lists or anti-fraud databases including ScamAdviser, baxov.net, plohotron.online, or moshennik.eu. Clean record on that front.
Belye Rosy Tour risk analysis: 5 things to know
| Area | Risk | What we found | What to expect |
|---|---|---|---|
| Price | high | Zero public pricing on any platform. No archived price lists. Costs are discussed only by phone or email. | You'll negotiate pricing blind, with no reference points. Always get a written quote before any payment. |
| Contract | medium | Operates under a standard contract per Ukraine's Law on Tourism. No sample contract is publicly available to review in advance. | A written contract should exist. Read the refund and cancellation clauses carefully before signing. Ask for the document before the first payment. |
| Timelines | medium | No client-reported data on booking speed, tour delivery, or document processing times. The visa support department has a dedicated email, suggesting some structure. | Contact their team directly for details on current processing times. Without client feedback, there's nothing to benchmark against. |
| Operational risk | high | Website offline. One open tax enforcement proceeding. No social media. No verifiable recent activity. It's unclear whether they're currently operating at normal capacity. | Call before paying anything. If nobody answers the phones, treat that as a signal to pause. The 20,000 EUR bank guarantee is your safety net if they default. |
| Refunds | high | No public refund policy. No client accounts of refund experience, positive or negative. Standard Ukrainian tourism law applies but enforcement requires effort. | Get refund conditions in writing, signed, before paying. Know the procedure: contact the bank guarantee holder (PAO Bank Investytsiy i Zaoschadzhen) if the company fails to deliver. |
Belye Rosy Tour: red flags and green lights
| ✅ | Official registration confirmed. EDRPOU 38308834, registered September 19, 2012. Active status verified in the Ukrainian state business registry. This is a real company, not a shell name. |
| ✅ | Valid tour operator license. License AE185571, issued under Order No. 132, covers tour operator activity under KVED 79.12. State-issued, not self-declared. |
| ✅ | Bank guarantee of 20,000 EUR confirmed. Issued by PAO Bank Investytsiy i Zaoschadzhen. This provides minimum statutory client protection under Ukrainian tourism law. |
| ✅ | No fraud complaints anywhere. Checked baxov.net, scamadviser.com, plohotron.online, moshennik.eu, proverj.com, telltrue.net, and seoseed.ru. Zero entries. Clean anti-scam record. |
| ✅ | Named directors and founders. Vyacheslav Hayduk (50%) and Valeriy Tsevan (50%) are both publicly listed in the business registry. Actual people, actual ownership structure. |
| ⚠️ | Website is offline. belyerosy.com.ua returns no content at the time of this investigation. No archived version was accessible. A company that can't maintain a website raises questions about operational status. |
| ⚠️ | Free email addresses used for business. [email protected] and [email protected] appear alongside official domain emails. Using Gmail and mail.ru for a registered tour operator is unusual and harder to verify. |
| ⚠️ | One open tax enforcement proceeding. The State Tax Service of Ukraine filed an enforcement action for unpaid tax debt. Amount is not public. This doesn't confirm insolvency, but it's worth a direct question to the company. |
| ⚠️ | Employment agency codes registered. KVED codes 78.10, 78.20, 78.30 (staffing agency activities) appear in the registry alongside tourism codes. This is an unusual mix for a tour operator and may indicate other undisclosed activities. |
| ❌ | Zero customer reviews on any platform. Trustpilot, Google Reviews, TripAdvisor, otzovik.com, otzyvua.net, migrating.pro, irecommend.ru, Glassdoor: nothing. A company operating for 13 years with no traceable client feedback is genuinely difficult to assess. |
| ❌ | No social media presence at all. No Facebook, Instagram, Telegram, YouTube, LinkedIn, TikTok, or VK pages found. For a travel company in 2026, this level of digital absence is striking. |
| ❌ | Pricing is completely hidden. No public rates, no example packages, no archived tour listings anywhere. You cannot compare their prices against competitors without contacting them directly, which gives them total control over the negotiation. |
Belye Rosy Tour vs competitors: which is better value
The highlighted column is the company under review. best worst mixed
| Parameter | Belye Rosy Tour ★ | JoinUP! (Kyiv) | DIY booking |
|---|---|---|---|
| Public pricing | Not disclosed hidden | Full online catalog transparent | All prices visible transparent |
| Tour operator license | Yes, AE185571 verified | Yes, licensed | N/A |
| Client guarantee | 20,000 EUR minimum | Higher guarantee fund | None no coverage |
| Online reviews | None found unavailable | Thousands of reviews | Platform-dependent |
| Website status | Offline down | Fully operational | Booking.com, Skyscanner, etc. |
| Social media | None absent | Active on all platforms | N/A |
| European group tours | Italy, Portugal, Germany | Wide range | Self-planned only effort required |
JoinUP! data sourced from public company profile and website. DIY refers to booking directly via Booking.com, Skyscanner, and airline sites without an operator.
What to check before paying Belye Rosy Tour
- Website: Before anything else, confirm why belyerosy.com.ua is offline. Ask the company directly. If they can't explain or the site is still down when you're reading this, that's your first filter.
- Contract: Demand a written contract where the contracting party is explicitly named as TOV "BILI ROSY TUR" with EDRPOU 38308834. Verbal agreements with a travel company are worthless if something goes wrong.
- Payment: Pay only to the company's official business bank account, tied to the legal entity. Do not transfer money to personal cards or informal accounts under any circumstances.
- Refund clause: The contract must spell out what happens if the tour is cancelled by the operator, by you, or due to force majeure. Get the specific percentage and timeline in writing before signing.
- License verification: Ask to see license AE185571 in person or as a scanned copy. Cross-check the license number against Ukraine's official tourism registry to confirm it's still valid.
- Tax debt: Ask the company representative directly about the open enforcement proceeding. A legitimate business will explain it. Evasion is a bad sign.
- Bank guarantee: Note the name of the guarantee provider (PAO Bank Investytsiy i Zaoschadzhen) and understand the claim process before you pay. This is your backup if they fail to deliver.
- Independent reviews: Search Ukrainian travel forums (Forum.mista.ua, turizm.ua) and Telegram travel groups for any mentions of this company before booking. The absence of reviews cuts both ways.
Frequently asked questions about Belye Rosy Tour
Is Belye Rosy Tour a legitimate company?
On paper, yes. TOV "BILI ROSY TUR" (EDRPOU 38308834) is officially registered in Ukraine since September 2012 and holds a real tour operator license (AE185571). Their registration is confirmed in the Ukrainian state business registry, and their director's name is publicly listed. But "registered" and "currently operational" are two different things. Their website is offline, and no recent client feedback exists to confirm current service quality.
Is Belye Rosy Tour a scam?
No fraud complaints or scam reports were found in any anti-scam database checked, including scamadviser.com, baxov.net, proverj.com, and plohotron.online. The company holds a real license and bank guarantee, which scam operations typically don't bother with. That said, the near-total online absence makes independent verification of current services nearly impossible. Use caution, and don't pay before confirming they're still operating.
Why is belyerosy.com.ua not working?
At the time of this investigation, the official website belyerosy.com.ua was inaccessible. No web archive snapshots explaining the outage were found. The company may have let the hosting lapse, or the site may have been taken down intentionally. Contact them at +38(044) 583-13-22 or [email protected] to confirm operational status before committing to anything.
What tours does Belye Rosy Tour offer?
Based on available data, Belye Rosy Tour organizes European group tours to Italy, Portugal, and Germany, plus children's bus tour programs. They also offer visa support services through a dedicated email ([email protected]) and handle hotel and flight bookings. Their registry filings also list staffing agency activity codes, which is unusual for a travel company. Specific tour packages and prices are not publicly listed anywhere and must be requested directly.
What is Belye Rosy Tour's tour operator license number?
Belye Rosy Tour holds tour operator license number AE185571, issued November 15, 2012, under Order No. 132 of Ukraine's State Tourism and Resorts Agency. Their financial guarantee is a bank guarantee of 20,000 EUR, the statutory minimum under Ukrainian tourism law, provided by PAO Bank Investytsiy i Zaoschadzhen. Always ask to see the original license document before booking.
Does Belye Rosy Tour have an open tax debt?
Yes. One open enforcement proceeding for tax debt collection by the State Tax Service of Ukraine was on record at the time of this investigation. The specific amount is not publicly available. This doesn't automatically mean the company is shutting down, but it's a real financial signal. Ask the company directly for an explanation before signing any contract or transferring funds.
Where can I leave a review about Belye Rosy Tour?
You can read existing reviews and share your own experience at proverj.com, which maintains a dedicated profile for Belye Rosy Tour. The editorial team at migration.us.com also monitors and publishes verified community feedback. If you've used this company's services, your review genuinely helps others make an informed decision. Right now, the public record is empty and that's a problem for everyone.
Expert verdict on Belye Rosy Tour
I've been dealing with Eastern European service companies since before I moved to New York in 2011. I ran offices across 50+ locations serving immigrants from former Soviet countries, and I know what a functioning small operator looks like versus one that's quietly winding down without telling anyone.
On the positive side, Belye Rosy Tour did the paperwork right. A real EDRPOU registration, a state-issued tour operator license, and a bank guarantee are not things that scammers typically acquire. They cost time and money. Vyacheslav Hayduk has been director since 2012. That's 13 years of the same person at the helm of the same company. That's a real business, not a pop-up operation.
What concerns me here is the silence. Not a single client review on any platform, in over a decade. Their partners (guides in Germany, Portugal, Italy) left reviews about working with the company's manager Lyudmila between 2015 and 2021. But clients? Nothing. You can run a legitimate tour company and still have zero Google reviews in 2026, but it's unusual enough to flag.
The website being down is a bigger concern than it might look. A tour operator without a live website in 2026 is essentially invisible to new clients. Combined with the open tax enforcement proceeding, I'd want to verify they're still actively booking tours before paying anything. Call the number. If it rings and a human answers, that's a good sign. If not, find another operator.
My recommendation: don't rule them out based on what's missing, but don't book without a phone call, a written contract naming the legal entity, and a clear answer about that tax proceeding. The 20,000 EUR bank guarantee is real protection, but collecting on it is a headache you'd rather avoid. Do the verification work upfront.
Don't get burned
Marketing promises don't always match reality. Read what real clients have to say about Belye Rosy Tour before you commit to anything.
Read real reviews about Belye Rosy Tour