Easy Visa: reviews & investigation
Their ads promise "100% visa approval." Their contract calls it "consulting services." A published investigation on Teletype describes clients placed on indefinite waiting lists, then asked to pay up to 50,000 extra rubles for an "urgent" slot. We checked the paperwork.
Who is Easy Visa and what do they do
Legal name: OOO "Euro-Resident Travel and Consulting"
Services: Schengen and US visa processing, residence permit applications, citizenship assistance, foreign passports (zagranpasport), criminal record certificates, invitation letters for foreigners visiting Russia
Office: Lubyansky proezd 27/1, office 534, Moscow (near Kitay-Gorod metro)
Legal address: 129164, Moscow, Kibalchicha St., 11, bldg. 1
Founded (claimed): 1998 per their website. Actual legal entity registered: February 10, 2012.
Tourism Registry: MVT 017570
Phone: +7 (495) 665-02-60
Email: [email protected]
Website: easy-visa.ru
Key fact: The company claims over 20 years in business, but its current legal entity dates only to 2012. The domain easy-visa.ru was originally registered by a different company and later transferred. That's a 14-year gap that no one at Easy Visa has explained publicly.
Trust Score
Based on 1.69/5 from verified data points on proverj.com
Who's behind Easy Visa: checking the paperwork
Legal entity
The company behind easy-visa.ru is OOO "Euro-Resident Travel and Consulting" (in Russian: ООО «Евро-Резидент Тревел и Консалтинг»). Its registration data:
- OGRN: 1127746084850
- INN: 7717718158
- Registration date: February 10, 2012
- Primary activity: 79.11 — Tourist agency operations
- Status: Active micro-enterprise
- Director and sole founder: Sofya Valerievna Defossé-Aksyutina
You can verify the registration on the Russian Federal Tax Registry (egrul.nalog.ru) by searching INN 7717718158, or through OpenCorporates.
Court history
Public arbitration records show 3 court cases against OOO "Euro-Resident Travel and Consulting," totaling approximately 111,000 rubles. That's a relatively small amount, but it means clients have taken the company to court. None of the cases involve criminal proceedings.
Domain
The domain easy-visa.ru was originally registered by a different company (Mir Stranstviy) around 2007 and later transferred to the current operators. The current visa center under the Easy Visa brand started operating in 2015. Their Web Archive trail can be reviewed at web.archive.org.
Related entities
Sofya Defossé-Aksyutina runs or is listed as a founder in several other Moscow-based companies covering real estate, tourism, and immigration. The brand also connects to domains euro-resident.ru, italy-holidays.ru, and shengen-visa.ru, all sharing the same Moscow address. A separate entity, OOO Iziviza (INN 7801671395, St. Petersburg), runs a franchise network under a similar name. The Moscow office operates as OOO Euro-Resident Travel and Consulting, not as OOO Iziviza.
Federal Tourism Registry
The company holds code MVT 017570 in the Russian Federal Tourism Operators Registry. You can verify current status at turoperator.security.gov.ru.
Easy Visa risk analysis: 5 things to know
| Area | Risk | What we found | What to expect |
|---|---|---|---|
| Price | medium | Service fees start around 5,500 rubles for Schengen visas, with the consulate fee billed separately. Complex immigration cases reportedly run from 100,000 rubles upward. Prices are not fully disclosed on the website. | You'll pay more than going to the consulate directly. Get a complete itemized price breakdown in writing before signing anything. |
| Contract | high | Easy Visa's ads promise "100% visa approval" and "97% success rate." The actual contract covers "consulting services" only. A clause explicitly states that a consulate refusal is not the company's responsibility. | Read page by page before you sign. If the wording doesn't match what the sales rep said on the phone, don't pay. |
| Timelines | medium | No fixed SLA for consulate slot booking appears in their standard contract. Complaints on nachalnik-m.ru describe passports held for up to 6 weeks with little communication. | Add a specific deadline for slot booking into the contract before signing. Without it, you have no legal leverage if things stall. |
| Reputation | high | Rating of 1.69/5 on proverj.com. A Teletype investigation documented fraud allegations. A pattern of complaints includes waiting lists and demands for extra payment for "urgent" slots up to 50,000 rubles. | This rating places Easy Visa in the bottom tier of Moscow visa agencies. Compare with VisaTEKA (4.9/5) and ALLVISA (4.7/5) before committing. |
| Refunds | high | Multiple clients on nachalnik-m.ru and 2GIS (St. Petersburg branch) report refused refunds after visa denials or after the company failed to secure a consulate slot. The contract supports the company's position here. | Assume the service fee is non-refundable. Budget for the total amount as a sunk cost if the worst happens. |
Easy Visa: red flags and green lights
| ✅ | Verified legal entity. OOO "Euro-Resident Travel and Consulting" (OGRN 1127746084850, INN 7717718158) is registered, active, and searchable in the Russian Federal Tax Registry. This is not a ghost company. |
| ✅ | Federal Tourism Registry listing. The company holds active code MVT 017570 in the Russian Federal Tourism Operators Registry, which requires ongoing compliance to maintain. |
| ✅ | Confirmed physical office. The address at Lubyansky proezd 27/1, office 534 is verified on 2GIS and Yandex Maps with photos. Clients have walked in and been served there. This isn't a virtual PO box. |
| ✅ | Not in major blacklists. As of February 2026, Easy Visa does not appear in Central Bank fraud registries, Roskomnadzor blocked-site lists, or major consumer protection blacklists including baxov.net, plohotron.online, and scamadviser.com. |
| ⚠️ | The "20-year experience" claim doesn't hold up. Easy Visa's website says the company has been working since 1998 (which would make it 27 years old). But OOO "Euro-Resident Travel and Consulting" only registered in 2012, and the visa center under this brand name started in 2015. That's a 14-year gap with no documentation to bridge it. |
| ⚠️ | Full prepayment required before work begins. You pay first. They start after. If anything goes wrong from that point, the financial risk is entirely yours. This is common in the industry, but it's a risk worth naming. |
| ⚠️ | Employee complaints suggest internal problems. Reviews on otzovik.com from former staff describe unofficial employment arrangements, unpaid overtime, and salary delays. A company that can't keep its own employees paid on time may have broader financial instability. |
| ❌ | Advertising guarantees not backed by the contract. The company's marketing uses "100% approval guarantee" and "97% success rate." Their actual contract covers consulting services only, with a specific clause releasing them from liability for consulate refusals. This disconnect is misleading by definition. |
| ❌ | Passports held for weeks, then returned after denials with no refund. Multiple complaints on nachalnik-m.ru describe clients handing over their passports, waiting up to 6 weeks without updates, receiving the passport back after a visa denial, and being refused any refund of service fees paid. |
| ❌ | Teletype investigation documents a fraud pattern. An article titled "EasyViza visa fraudsters: how tourists are scammed" documents a specific cycle: client pays, client is placed on a "waiting list," client is told a slot requires an extra 30,000 to 50,000 rubles for urgency, then is ignored after payment. This is a named, documented pattern, not a single angry review. |
| ❌ | Rating of 1.69 out of 5 on proverj.com. This is an independent review platform. The rating comes from verified client reports, not a curated company page. For context: VisaTEKA holds 4.9/5 on the same type of platforms. The gap is not small. |
Easy Visa vs competitors: which is better value
The highlighted column is the company under review. best worst mixed
| Parameter | Easy Visa ★ | VisaTEKA | DIY (direct consulate) |
|---|---|---|---|
| Service fee | From 5,500 RUB expensive | Check their website | No agency fee free |
| Consulate fee | Billed separately | Billed separately | You pay directly (~35-80 EUR) |
| Timeline guarantee | None in contract risky | Written SLA available better | Consulate sets the date |
| Refund if denied | No (consulting contract) no refund | Standard consulting terms | Consular fee non-refundable |
| Physical office | Moscow only | Moscow + online | N/A |
| Price list online | Partial mixed | Full list transparent | Consulate fee published |
| Independent rating | 1.69/5 lowest | 4.9/5 highest | N/A |
Competitor ratings sourced from public review aggregators as of February 2026. Pricing verified from available public sources. Contact companies directly for current quotes.
What to check before paying Easy Visa
- Contract wording: Read every clause that uses the phrase "consulting services." That phrase is your legal baseline. Everything the salesperson says on the phone that isn't in the contract doesn't exist legally.
- Refund policy: Ask in writing, before any payment: what is their specific process if your visa is denied, or if they fail to secure a consulate slot within the agreed timeframe? If they won't put it in writing, that's your answer.
- Payment method: Transfer money only to the official bank account of OOO "Euro-Резидент Тревел и Консалтинг" (INN 7717718158). Do not pay to a personal bank card, even if a staff member says it's "faster."
- Slot deadline: Require a written deadline for consulate slot booking to be added to the contract before you sign. Without a date, you have no leverage if you end up on a "waiting list" for months.
- Receipt: Request an official fiscal receipt (kassovy chek) for every payment. A handwritten note or email confirmation is not sufficient for any future dispute.
- Registry verification: Before paying, confirm the company's current listing in the Federal Tourism Operators Registry at turoperator.security.gov.ru by searching MVT 017570.
- Recent reviews: Read reviews from the last 90 days on 2GIS and nachalnik-m.ru, not the testimonials on easy-visa.ru itself. Those are curated by the company.
- Comparison quotes: Get written quotes from at least two other agencies before committing. VisaTEKA and ALLVISA are starting points worth checking.
Frequently asked questions about Easy Visa
Is Easy Visa (easy-visa.ru) a legitimate company or a scam?
The legal entity is real. OOO "Euro-Resident Travel and Consulting" (OGRN 1127746084850) is registered and active in Russian state registries. Their office at Lubyansky proezd 27/1 physically exists. But "legitimate" and "safe to use" are two different things. The 1.69/5 rating on proverj.com and a published Teletype investigation describing fraud patterns put Easy Visa in a high-risk category. The company exists. The risk is real.
What services does Easy Visa offer in Moscow?
Easy Visa processes Schengen and US visas, helps with residence permit applications, citizenship documentation, Russian foreign passports (zagranpasport), criminal record certificates, and invitation letters for foreign nationals visiting Russia. They also claim to handle applications for over 50 countries. Contact their team directly for current availability and pricing on specific destinations.
What happens if my visa is denied after I've paid Easy Visa?
Based on their contract structure and documented client complaints on nachalnik-m.ru, you will most likely not receive a refund. Their contract explicitly covers "consulting services" and includes a clause releasing the company from liability for consulate decisions. Multiple clients who received visa denials report the company kept the service fee in full. Ask about this in writing before you hand over any money.
How can I verify Easy Visa's legal registration independently?
Go to egrul.nalog.ru and search for INN 7717718158 or OGRN 1127746084850. This pulls the official Russian Federal Tax Registry record for OOO "Euro-Resident Travel and Consulting." You can also find the entity on OpenCorporates. For the tourism license, check turoperator.security.gov.ru for code MVT 017570. All three checks take under five minutes and cost nothing.
What are the most common complaints clients have about Easy Visa?
Three patterns appear repeatedly across review platforms: First, passports held for up to 6 weeks with no status updates, returned after a visa denial with zero refund of service fees. Second, clients placed on an indefinite "waiting list" for a consulate slot, then told an urgent slot requires an extra payment of 30,000 to 50,000 rubles. Third, client messages going unanswered after payment has been received. These are documented on nachalnik-m.ru, 2GIS, and in a Teletype investigation article.
How does Easy Visa compare to VisaTEKA or ALLVISA in 2026?
VisaTEKA holds approximately 4.9/5 on independent review platforms. ALLVISA sits around 4.7/5. Easy Visa's rating on proverj.com is 1.69/5. Both VisaTEKA and ALLVISA publish full price lists publicly, while Easy Visa only shows partial pricing. If cost is the deciding factor, get written quotes from all three before committing. The difference in ratings is too large to ignore.
Where can I leave a review about Easy Visa?
You can post your experience with Easy Visa on proverj.com/easy-visa/, which is the independent review platform referenced in this investigation. Reviews are also accepted on 2GIS, Yandex Maps, and nachalnik-m.ru. If you've had a bad experience, documenting it publicly helps other people make an informed decision before they pay.
Expert verdict on Easy Visa
I've been in the immigration business since 2011. I've watched hundreds of companies operate in this space, some of them genuinely helpful, some of them running a script that looks like service but isn't. Easy Visa fits a pattern I know well.
The "100% guarantee" in the ads combined with a "consulting services" contract is not an accident. It's a deliberate gap. The marketing closes the sale. The contract closes the door on refunds. When the consulate says no, the company points to clause 3.4 and you're done. I've talked to clients who came to us after experiences like this. It's not rare.
What concerns me here, beyond the contract structure: the Teletype investigation. A single angry review tells you about one bad day. A documented pattern, with specific numbers (up to 50,000 rubles for an "urgent" slot) and a named sequence of events, tells you about a system. That's a different level of risk.
On the positive side, the legal entity is verifiable. OOO "Euro-Resident Travel and Consulting" shows up in state registries exactly as claimed. The physical office exists. The Federal Tourism Registry listing is real. This isn't a burner operation that disappears after two months. But real and safe are not the same thing. And a rating of 1.69 out of 5 from independent reviewers is not a number you can talk your way around.
My take: if you need visa processing in Moscow, start your calls with VisaTEKA or ALLVISA. Their ratings are significantly higher and their pricing is fully transparent online. If you still want to use Easy Visa after all of this, get the consulate slot deadline in writing inside the contract, pay only to the official company account (INN 7717718158), and get a fiscal receipt for every payment. Don't hand over your passport without a written acknowledgment with a return deadline attached.
Don't get burned
A rating of 1.69/5 means most clients who reported their experience had a bad one. Read what real people say before you hand over your passport and your money.
Read real reviews about Easy Visa