Immigrant Agency: full investigation

Updated: February 8, 2026 ★ 1.67/5 ⚠ HIGH RISK

They promise EU citizenship by ancestry from 1,500 euros. They claim 10 years of experience. Their domain was registered in October 2019. No legal entity appears in any public registry in Russia or Bulgaria. Independent forums report forged archive documents. That's where we start.

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Immigrant Agency review: investigation, complaints, and client feedback
How we researched this: We checked Russian state business registries (EGRUL), Bulgarian Commercial Registry, WHOIS/RDAP domain records, Web Archive snapshots, independent review platforms, anti-scam communities, and public court databases. Every factual claim below links to its source. This review reflects data available as of February 2026.

Immigrant Agency at a glance

Main services: EU citizenship by ancestry (Bulgaria, Romania, Poland), Canadian immigration (Express Entry), residence and permanent residence permits in EU countries, corporate registration in Bulgaria.

Stated founding year: 2014 (per their website). Domain RDAP shows October 31, 2019. That's a five-year gap with no explanation.

Offices: Moscow (Riverside Station Business Center, Berezhkovskaya nab. 16A), St. Petersburg (Aksant BC, Staro-Peterhofsky pr. 21), Sofia, Bulgaria (ul. Osogovo 38-40 and, in some sources, ul. Pozitano 9; two different addresses, one company).

Phones: +7 963 658 93 39 (Moscow), +359 2 906 09 49 (Sofia), +7 925 800 96 71, +7 965 430 78 03.

Email: [email protected]

Website: immigrantagency.com

Advertised price: from 1,500 EUR. Actual quotes found: 4,000 EUR (Romanian repatriation), 6,000 EUR (general EU citizenship).

Legal entity: Not found. No INN/OGRN in Russia, no EIC in Bulgaria.

Key finding: There is no verifiable registered company behind this brand in any jurisdiction. Every office is in a shared business center. Owners are completely hidden. If something goes wrong, there is no legal entity to pursue.

Trust Score: 1.67 / 5

ScamRiskyMixedMostly OKTrusted

Score based on 1.67/5 across verified data points: legal status, domain history, review pattern analysis, complaint severity.

Immigrant Agency risk analysis: 5 things to know

Area Risk What we found What to expect
Price high Website states "from 1,500 EUR." Independent research found actual quotes of 4,000 EUR for Romanian repatriation and 6,000 EUR for general EU citizenship. The gap is 2.5x to 4x the advertised figure. Budget for the higher end. Confirm total cost in writing before signing anything. Ask what is and isn't included.
Contract high The company claims clients sign a legal agreement, but no sample contract appears anywhere in public. The term "result" in their payment promise (pay after filing) has not been defined in any disclosed document. Request the full contract text before any payment. "Filing" is not the same as approval. If the contract conflates the two, walk away.
Timelines medium Company claims 12-15 months. Official Romanian repatriation processes run 18-24 months through state agencies. Bulgarian citizenship by ancestry typically takes 18 months or more. Some clients report 5-6 months, which is faster than any known official procedure. Expect official timelines of 18-24 months. Anything faster should prompt you to ask exactly how that speed is achieved and through which official channel.
Document risk high Multiple independent complaints allege that Immigrant Agency provided clients with forged or fabricated archival documents to prove ancestry. EU state agencies cross-reference such records with national archives. Forged documents = criminal offense in Romania and Bulgaria. If convicted of document fraud in an EU country, the consequences include criminal prosecution, deportation, and a lifetime ban from the Schengen zone covering 27 countries. The risk falls on the client, not the agency.
Refunds high The company publicly claims payment only after document filing. Independent complaints describe advance payments demanded for "ancestry research," after which communication stops. No verified refund policy exists in any public document. Never transfer money before you have a signed contract specifying refund conditions. If they ask for upfront "research fees," that is the pattern consistently reported by complainants.

Immigrant Agency: red flags, yellow flags, and green lights

✅ Corporate email on own domain. [email protected] is hosted on their own domain, not a free provider. Basic, but at least the domain is theirs.
✅ Free initial consultation offered. The website states that a first consultation is provided at no charge, which is standard practice for legitimate immigration firms.
✅ Multiple working phone numbers. Calls to the listed Moscow (+7 963 658 93 39) and Sofia (+359 2 906 09 49) numbers do connect. Someone answers. That's more than some operations manage.
⚠ All offices in shared business centers. Riverside Station in Moscow and the Crystal Business Center in Sofia are mass-registration addresses used by hundreds of companies. No evidence of dedicated office space or long-term tenancy.
⚠ Two conflicting Sofia addresses. Different source documents cite ul. Osogovo 38-40 and ul. Pozitano 9 as the Bulgarian office. Both cannot be correct. Neither is verified through the Bulgarian Commercial Registry.
⚠ No direct social media links on the website. The company refers to Instagram and Facebook in some review profiles, but the official site links only to phone numbers and a contact form. Accounts exist but can't be verified as official.
❌ No registered legal entity in any jurisdiction. No INN, OGRN, or EIC found in Russian EGRUL or Bulgarian Commercial Registry searches. There is no company to sue, no regulator to complain to, no court jurisdiction to invoke.
❌ Fabricated founding date. The company claims operations since 2014. RDAP data confirms the domain was registered October 31, 2019. Five years of claimed history cannot be verified anywhere.
❌ Zero licensing disclosed. No bar association membership, no Russian MIA license for overseas employment, no Canadian IRCC accreditation for the Canadian immigration products. Immigration legal services require licensing in every jurisdiction they operate in.
❌ "Guaranteed result" promise. Any licensed legal professional knows state agencies make final decisions. Guaranteeing citizenship outcomes is either illegal marketing or a sign that the "outcome" involves shortcuts no legitimate firm would take.
❌ Network of affiliated fake review sites. Positive reviews appear almost exclusively on sites with suspicious registration patterns: immigrant-agency-otzyvy.com (no RDAP data), intotzyvy.com (registered March 2023 via NameCheap), and others linked to the same infrastructure. On Trustpilot, Google Reviews, and Otzovik, this company has no presence at all.
❌ Forged ancestry document allegations. Independent forums and anti-scam communities report clients received fabricated archival records as "proof of roots." Submitting such documents to Romanian or Bulgarian government agencies carries criminal liability for the applicant. The agency faces no consequences. You do.

Immigrant Agency vs alternatives: who offers better value

The highlighted column is Immigrant Agency (under review). Legend: best worst mixed

Parameter Immigrant Agency ★ Licensed EU Immigration Attorney DIY Filing
Price From 1,500 EUR stated / 4,000-6,000 EUR actual misleading From 2,500-5,000 EUR transparent 100-500 EUR (state fees only) cheapest
Timelines Claims 12-15 months (unverified) 18-24 months (realistic, state-dependent) 18-24 months same
Legal entity None found in any registry not verifiable Bar registration verifiable publicly transparent N/A
License / accreditation None disclosed Licensed per jurisdiction (bar, MIA, IRCC) verified Not required
Document risk Forged document allegations reported criminal risk Zero: licensed professional signs off on docs Low: you use your own documents
Refund policy No verified policy; complaints about vanished advance payments Varies by firm; contract-governed N/A (state fees non-refundable)
Accountability No registered entity to pursue zero recourse Bar complaint, civil suit, malpractice Self-responsible

What to check before paying Immigrant Agency anything

Frequently asked questions about Immigrant Agency

Is Immigrant Agency a scam?

Our investigation found a pattern consistent with high-risk or fraudulent operation: no registered legal entity in any public business registry, a domain registered five years after the claimed founding date, positive reviews only on sites linked to the same infrastructure, and multiple independent complaints about forged ancestry documents. We can't tell you with legal certainty that they are a scam. But every verifiable indicator points in that direction. Treat them accordingly.

How much does EU citizenship through Immigrant Agency actually cost?

Their website advertises "from 1,500 EUR." Independent research found actual quotes of 4,000 EUR for Romanian repatriation and 6,000 EUR for general EU citizenship packages. There is no public price list. The gap between the advertised minimum and the actual quotes is significant. Get the full cost in writing before you discuss anything else.

Did Immigrant Agency really start operating in 2014?

They claim so. But RDAP records accessed via NameCheap's registry show immigrantagency.com was registered on October 31, 2019. Five years of claimed history has no verifiable domain, no web archive trace, no business registration to support it. This is the clearest single data point we found in the investigation.

Can I get a lifetime Schengen ban from using a company like Immigrant Agency?

Yes. Multiple complaints report that Immigrant Agency provided clients with fabricated archival documents to support ancestry claims. When you submit those documents to Romanian or Bulgarian state agencies, you are the applicant. You sign the application. You are liable for its contents. EU member states treat document fraud in citizenship applications as a criminal matter, not an administrative error. The consequences can include criminal charges, deportation, and a permanent ban from all 27 Schengen countries. The company faces no consequences. You do.

What other companies is Immigrant Agency connected to?

Investigations link the brand to a network that includes Altapatri (altapatri.com), WhiteMigration (whitemigration.com), International Expert, International Holdings, Aristipp, Ezstatum, Mirsatori, CitizenshipEU, and Pass Agency. Several affiliated review aggregator sites, including immigrant-agency-otzyvy.com and intotzyvy.com, appear designed to generate and maintain artificial positive ratings across this brand network.

Are there any real independent reviews of Immigrant Agency?

Not many. Positive reviews appear almost entirely on sites with suspicious domain registration patterns that track to the same infrastructure as Immigrant Agency itself. On Trustpilot, Google Reviews, Otzovik, and iRecommend, this company has no verified presence. Critical accounts appear on yarevizorro.com, in VKontakte communities focused on EU citizenship schemes, and on moshennik.eu, where the company is named among organizations accused of taking advance payments and cutting contact.

Where can I leave a review about Immigrant Agency?

You can share your experience on migration.us.com, which collects independent accounts about immigration companies, and on proverj.com where this company's profile is publicly listed. Real client accounts, especially from people who experienced problems, are the most effective way to protect others from making the same decisions.

Yury Mosha
Immigration entrepreneur, journalist, human rights advocate
Founder of Russian America & Second Passport (50+ offices) | Forbes, CNBC contributor | NYC since 2011

Expert verdict: Yury Mosha on Immigrant Agency

I've worked in the immigration business since 2011 and built Second Passport into a network with more than 50 offices across the former Soviet Union. So I know what a legitimate immigration firm looks like from the inside, including the paperwork, the licensing, the physical infrastructure, and the accountability structure.

What I see with Immigrant Agency has almost none of that. Let me go through the specifics.

The domain was registered in October 2019. They claim 2014. That discrepancy isn't a typo. It's a calculated lie, designed to make a five-year-old operation look like a ten-year-old institution. Any firm that lies about its age before you've even signed a contract will lie about other things too.

What concerns me most is the forged document allegation. Citizenship-by-ancestry programs in Romania and Bulgaria require applicants to prove family history through archival records, birth certificates, emigration papers. These are cross-referenced. EU state agencies talk to national archives. If those documents are faked, the fraud is traceable and the person who signed the application is on the hook, not the agency that produced the papers. I've seen people lose their shot at EU citizenship permanently because of exactly this kind of "shortcut." And I mean permanently: some face Schengen-wide bans.

On the positive side, there are phone numbers that work and offices that appear to exist, at least on paper. That puts Immigrant Agency above the lowest tier of operations that vanish the moment you transfer money. But "you can reach someone on the phone" is a very low bar.

The absence of any registered legal entity is the decisive issue for me. In my own network of companies, clients can verify registration numbers, check bar credentials, and file complaints with a regulator if needed. Here, there is nothing to verify and no one to complain to. If the process fails or money disappears, you are pursuing individuals with no contractual standing and no corporate accountability. That's not an immigration service. That's a bet.

My recommendation: do not use this company. If you have legitimate ancestry ties to Romania, Bulgaria, or Poland, consult a licensed attorney whose bar registration you can verify publicly. The process takes 18-24 months through official channels. It's slower. But you actually get the passport at the end, and you don't risk a criminal record in the EU.

Don't commit money before you know what you're paying for

The investigation above is based on public data. Real client accounts tell a different story. Read what people who actually used Immigrant Agency have to say before you decide anything.

Read real reviews about Immigrant Agency