Immigration Relocator: reviews & investigation
Immigration Relocator says they've been helping people move to Portugal and Spain for over 8 years. Their domain was registered in September 2022. And their five-star reviews keep showing up in the wrong corners of the internet. Let's check what's actually going on.
Who is Immigration Relocator and what do they offer
Main services: Residence permit consulting for Portugal (D7, D8 Digital Nomad, Golden Visa), Spain (No Lucrativa, Digital Nomad, StartUp Visa), and France (Visiteur, StartUp Visa, Business Investment). Also: company formation, NIF registration, bank account setup, AIMA appointment booking, tax consulting, crypto licensing, and property search assistance.
Office: Av. Elias Garcia 76 1G, 1050-100 Lisbon, Portugal
Founded (claimed): 8+ years ago, which would put the start around 2016-2017. Domain registration says 2022. That gap is worth noting.
Founders: Alex Alekseev (CEO) and Ksenia Burlaka (head lawyer). Both appear publicly on YouTube and in press materials.
Phones: +351 912 858 635, +351 912 465 563, +34 662 675 462, +351 913 098 628
Email: [email protected]
Website: immigration-relocator.com
YouTube: @ImmigrationRelocator (1,060 subscribers, 80+ videos)
Published prices (verified from their site): Immigration consultation — €150. Tax consultation — €170. NIF registration — €150. Sole trader (ENI) setup — €270. LDA company registration — €950. Bank account setup — €1,150. AIMA appointment booking — €1,100. HQA residence permit package — €1,800. D3 visa package — €5,900. Citizenship filing — €1,000 (plus a €250 state fee). Payment structure: 50% upfront after signing.
Key fact: The marketing material promises "100% approval rate." The final approval decision is made by AIMA and Portuguese consulates, not by any consultant. Worth keeping that in mind.
Trust Score
Based on 2.38/5 from aggregated verified data points. ScamAdviser independently rates this domain at 58/100.
Who's behind Immigration Relocator: checking the paperwork
Domain and web history
The domain immigration-relocator.com was registered on September 9, 2022 through REG.RU LLC, a Russian registrar. Nameservers: NS1.REG.RU and NS2.REG.RU. The domain expires September 9, 2026. The first snapshot on Web Archive appeared October 30, 2023. That's roughly 16 months of documented online history. The company claims over 8 years of experience. Both facts cannot be true at the same time.
Registered legal entity
No Portuguese company registration number (NIPC) appears anywhere on the immigration-relocator.com website. We searched the Portuguese commercial registry and found no exact match for "Immigration Relocator" as a registered entity. The office address (Av. Elias Garcia 76 1G, 1050-100 Lisbon) is shared with Lapchynskyi & Partners, a law firm. This could indicate a co-working arrangement or formal legal partnership. Neither option is confirmed on their site.
Ksenia Burlaka, listed as head lawyer, also runs a separate brand called reloport.com. The absence of a formal NIPC or Ordem dos Advogados membership number (the Portuguese bar association) on the company's website means clients cannot independently confirm whether they're dealing with a licensed legal practice or a consulting outfit with no formal professional oversight.
Reputation signals
ScamAdviser rates immigration-relocator.com at 58 out of 100. The site uses SSL, but the domain owner's data is hidden. Positive reviews appear on smaller platforms: Trustpilot shows 4.0/5 based on just 3 reviews. Google Reviews, Glassdoor, irecommend.ru, and migrating.pro returned no results for this company.
One documented negative case: a client on vashe-mnenie.com reported incorrect document preparation that led to a visa denial, followed by a lack of support from the company. A review on otzo-vichka.ru questions the company's legal transparency. And our most significant finding: multiple five-star reviews about Immigration Relocator were posted in completely unrelated sections of Pravogolosa.net, including reviews for a boat shop and an online school. That's review farming, and it's a deliberate reputation manipulation tactic.
Immigration Relocator risk analysis: 5 things to know before you pay
| Area | Risk | What we found | What to expect |
|---|---|---|---|
| Price | medium | Prices are published for individual services (€150 consultation, €1,800 HQA package, €5,900 D3 package). Bundled package pricing for most services says "contact us" rather than giving a number. Competitors in Lisbon post at least rough price ranges publicly. | Budget at least €1,800-€5,900 for residence permit work, plus state fees on top. The 50% upfront requirement means significant money out before any work is completed. |
| Contract | high | No public contract template is available for review before you engage. The website does not disclose what happens if an application is denied, whether a refund applies, or what the company's liability is. You're signing before you can compare terms. | Ask for the full contract in writing before you transfer any money. Pay specific attention to refund clauses and what "full support" means if your visa is rejected. |
| Timelines | medium | State timelines apply regardless of who you hire. A Portugal D8 Digital Nomad visa takes 30-60 days at the consulate. AIMA residence permit processing adds another 3-6 months. No consultant can compress these timelines. | Expect the full government processing time. Any promise of faster results should be requested in writing, with a clear definition of what "faster" means in practice. |
| Reputation | high | Review farming documented on Pravogolosa.net. Fake review aggregator (otzovik.online) used to inflate ratings. Domain only 2+ years old despite claims of 8 years in business. ScamAdviser: 58/100. One confirmed case of incorrect document prep leading to a visa denial. | Treat online ratings with skepticism. Look for reviews on mainstream platforms (Google, Trustpilot) where manipulation is harder. There are very few of those here. |
| Refunds | high | The company's public materials do not disclose a refund policy. The 50/40/10 payment structure means most of the fee changes hands before results are confirmed. The one documented negative review specifically mentioned a lack of support after a visa denial. | Before signing, request a written refund policy for each scenario: application rejected, application delayed beyond X months, or client withdraws. Get it in the contract. |
Immigration Relocator: red flags and green lights
| ✅ | Corporate email on their own domain. [email protected] uses a custom domain, not Gmail or Hotmail. Basic, but it shows some level of investment in the brand infrastructure. |
| ✅ | Founders are public and on camera. Alex Alekseev and Ksenia Burlaka appear in 80+ videos on @ImmigrationRelocator YouTube. They use their real names and faces. Anonymous operations are a bigger risk than people who put themselves out there. |
| ✅ | Physical Lisbon office in a real business district. Av. Elias Garcia 76 is in the Campolide area of Lisbon, a genuine commercial and residential zone. The address is specific (apartment 1G), which might indicate a small office rather than a full floor, but it's a real location you can visit. |
| ✅ | Itemized pricing is published. Most service costs appear on their website. €150 for a consultation, €950 for an LDA company registration, €5,900 for a D3 visa package. That level of price detail is more transparent than many competitors in this market. |
| ⚠️ | "100% approval rate" in the marketing copy. This is a government decision, not theirs. Portugal's AIMA approves or rejects applications. No consultant controls that outcome. A consultant who tells you otherwise is either misinformed or choosing their words very carefully. |
| ⚠️ | Office address matches Lapchynskyi & Partners. The exact same address (Av. Elias Garcia 76 1G, Lisbon) is listed for an established law firm. This could mean a co-working desk, a legal partnership, or just a shared mailing address. None of those scenarios are explained on Immigration Relocator's website. |
| ⚠️ | 50% upfront payment required before work starts. This is fairly standard in immigration consulting, but combined with the absence of a public refund policy, it puts significant financial risk on the client from day one. The remaining balance in installments (50/40/10) means money keeps moving before you see results. |
| ⚠️ | No NIPC, no license number on the website. A legitimate Portuguese company should be able to publish its tax number and legal registration details. These details are not visible on immigration-relocator.com. You can't verify their legal status without asking directly. |
| ❌ | Domain registered September 2022, company claims 8+ years of experience. The RDAP data from REG.RU LLC is clear: domain registration date was September 9, 2022. The first Web Archive snapshot appeared October 30, 2023. Eight years back from 2024 puts the founding date at 2016. There is no public explanation for this gap. |
| ❌ | Review farming documented on Pravogolosa.net. Positive reviews about Immigration Relocator were found posted in completely unrelated product categories on that platform, including a boat shop section and an online school section. This is a deliberate tactic to boost aggregate ratings, not organic client feedback. |
| ❌ | Fake review aggregator used to inflate reputation. The site otzovik.online (not to be confused with the real otzovik.com) is an imitation review platform. Positive Immigration Relocator reviews appearing there should not be treated as genuine client feedback. |
| ❌ | Documented case of incorrect document prep leading to visa denial. A client on vashe-mnenie.com reported their visa was rejected after the company prepared the documents incorrectly, and described a lack of any meaningful support after the denial. This is the exact scenario their marketing says won't happen. |
| ❌ | Trustpilot shows 4.0/5 based on 3 reviews. Three reviews. On a platform where companies with any real client volume typically accumulate dozens or hundreds of entries. This is either a very selective review strategy or a company that actively discourages clients from leaving reviews on mainstream platforms. |
What the numbers actually tell you
Immigration consulting for Portugal is a crowded market. Lisbon alone has dozens of firms offering Digital Nomad visa help. The real question for any of them isn't whether they can fill out forms. It's whether they've been around long enough to know what changes at AIMA, whether they have actual lawyers on staff with verifiable credentials, and whether their clients come back to leave reviews on platforms that are hard to game.
On those three points, Immigration Relocator gives mixed signals. The founders are visible and articulate on YouTube. Ksenia Burlaka speaks with apparent expertise about Portuguese immigration law. But the company's online review presence is concentrated on platforms that are either tiny, unverified, or (in the case of Pravogolosa.net) clearly manipulated.
The price structure is also worth a second look. €1,100 just to book an AIMA appointment is steep. The appointment itself is a bureaucratic step most consultants handle as part of a package, not as a separately billed line item. If you're comparing Immigration Relocator against other Lisbon firms, ask each one exactly what's included in their fee and what gets charged extra.
And about Ksenia Burlaka's parallel brand, reloport.com: the RDAP data on that domain shows MarkMonitor as the registrar. MarkMonitor typically manages domains for large corporations. This detail sits in an odd place for a small consulting operation, and it hasn't been explained publicly.
Immigration Relocator vs competitors: who offers better value
The highlighted column is the company under review. best = clearest advantage. worst = clearest disadvantage. mixed = unclear or context-dependent.
| Parameter | Immigration Relocator ★ | Easy Lisbon Relocation | DIY (self-filing) |
|---|---|---|---|
| Price range | €1,800–€5,900 for RP packages expensive | Market-rate packages (contact for quote) | €75–€200 gov fees only cheapest |
| Timelines | 4–8 months (state-controlled) | 4–8 months (state-controlled) | 4–8 months (state-controlled) |
| Approval guarantee | Claims 100% unverifiable | No formal guarantee | None |
| Physical office | Lisbon (shared address with law firm) | Lisbon with established presence verified | None no support |
| Public pricing | Partial (some services listed) | Partial (contact for full quote) | Full (government fee schedule) transparent |
| Verified license/registration | Not found in public registries unverified | Works with Prismaat licensed firm verifiable | N/A |
| Review volume (mainstream platforms) | 3 Trustpilot reviews total very low | Visible across multiple platforms established | N/A |
Competitor data based on publicly available information. DIY costs reflect Portuguese state fees only and exclude potential translation, notarization, and travel costs.
What to check before paying Immigration Relocator
- Company registration: Ask for the full legal name of the entity you'll sign with, plus their Portuguese NIPC (tax registration number). Then verify it yourself at the Portuguese Commercial Registry. If they can't provide it, that's your answer.
- Contract terms: Read the contract before any money moves. Look specifically for what happens if your visa is denied. "We'll submit an appeal" is not the same as "we'll refund you." Make sure you know exactly which scenario you're paying for.
- Professional credentials: Ask Ksenia Burlaka or any lawyer advising you for their Ordem dos Advogados membership number. Check it at portal.oa.pt. A consulting firm is not the same as a licensed legal practice.
- Payment structure: Understand what work is completed at each payment milestone. Paying 50% upfront for "consultation and document collection" is different from paying 50% for a submitted application. Get the milestones in writing before you sign.
- Realistic timelines: Ask for a written timeline with specific dates. Then compare those dates to official AIMA processing times published at SEF.pt. If your consultant's timeline is significantly shorter than the official one, ask how.
- References from past clients: Ask for two or three clients you can contact directly. Any company with 500+ successful cases should have clients willing to say so. If they hesitate, ask why.
- State fees are separate: Confirm in writing that the prices quoted exclude state fees (consular fees, AIMA card issuance, certified translations). Get a full cost estimate, not just the consulting fee.
- The "100% approval" claim: Ask them to put that guarantee in the contract. They won't. But asking the question will tell you a lot about how the conversation goes from there.
Frequently asked questions about Immigration Relocator
Is Immigration Relocator a legitimate company?
The company appears to be a real, operating business. The founders are public figures, the Lisbon address exists, and some clients have reported successful outcomes with Digital Nomad and D7 visas. But "legitimate" doesn't mean "risk-free." Our investigation found a domain registered in 2022 despite claims of 8 years of experience, review farming on third-party sites, no NIPC published on their website, and at least one documented case of a visa denial following incorrect document preparation. Approach with reasonable skepticism and request documentation before signing.
How much does Immigration Relocator charge for Portugal visa services?
Their published prices include €150 for an immigration consultation, €150 for NIF registration, €1,100 for an AIMA appointment booking, €1,800 for an HQA residence permit package, and €5,900 for a D3 visa package. A citizenship filing costs €1,000 plus a €250 state fee. All prices listed are for consulting only. Government fees (consular charges, AIMA card issuance, translation costs) are separate. The 50% upfront payment is required after signing.
Does Immigration Relocator guarantee 100% visa approval?
They claim it in their marketing. But the final approval decision is made by AIMA (for residence permits) or the relevant Portuguese consulate (for visas). No private company has any authority over those decisions. One reviewed client reported a denial after incorrect document preparation, with no meaningful support afterward. If a company's guarantee isn't in the contract, it isn't a guarantee.
Why does Immigration Relocator claim 8 years of experience when their domain is from 2022?
This is the central factual question in our investigation. RDAP data from REG.RU LLC shows the domain immigration-relocator.com was registered September 9, 2022. The first Web Archive snapshot appeared October 30, 2023. Eight years before 2024 would put the company's founding around 2016. Their website offers no explanation. It's possible the founders worked in immigration consulting before launching this specific brand, but that's different from saying the company has 8 years of history.
How long does the Portugal Digital Nomad visa process actually take?
The Portugal D8 Digital Nomad visa typically takes 30 to 60 days at the consulate once a complete application is submitted. After you arrive in Portugal on the visa, getting the residence permit card from AIMA takes another 3 to 6 months on average. No consultant controls state processing times. Budget for a total timeline of 4 to 8 months from application to card in hand.
Are there alternatives to Immigration Relocator for Portugal relocation help?
Yes. Easy Lisbon Relocation operates in the same market and works with Prismaat, a licensed law firm, which means verifiable professional accountability. Portugal Homes and moviinn are two other established names visible in relocation guides and independent reviews. For straightforward D7 or Digital Nomad visas, some applicants also work directly with Portuguese immigration lawyers found through the Ordem dos Advogados directory at portal.oa.pt. Comparing two or three options before committing is a reasonable step.
Where can I leave a review about Immigration Relocator?
You can share your experience on proverj.com, which is migration.us.com's partner review platform. Trustpilot and Google Maps are also good options if you want your review on a mainstream platform that's harder to manipulate. Community forums focused on Portugal relocation (r/portugal, expat Facebook groups) also carry genuine client feedback.
Expert verdict on Immigration Relocator
I've been working in immigration consulting since I moved to the US in 2011. Running Second Passport with 50+ offices, I've seen how both good and bad operators work in this space. Let me tell you what I actually see here.
The domain-age problem is not a small thing. If you're going to charge €5,900 for a visa package and put "8 years of experience" in your pitch, your domain registration date being September 2022 is a material misrepresentation. Full stop. You can argue the founders had prior experience. Fine. But that's not what "our company has been operating for 8 years" means to a client reading your website.
What concerns me more is the review farming. Planting positive reviews in a boat shop section on Pravogolosa.net isn't a gray-area marketing tactic. It's manufactured social proof. When I see that, I start asking what else is being manufactured. The Trustpilot number (4.0 from 3 reviews) fits the same pattern: the reputation isn't being built organically.
On the positive side: the founders show their faces, they produce real content on YouTube, and their prices are more transparent than many competitors in this space. The itemized fee schedule (NIF at €150, LDA at €950, AIMA appointment at €1,100) tells me they've at least thought carefully about their business model. That's not nothing.
But the €1,100 AIMA appointment fee deserves a separate comment. Booking an AIMA slot has become an industry unto itself in Portugal. It's a real pain point. But charging over a thousand euros for it, separately from the main package, is aggressive. Ask any firm you're considering whether this is included or extra, and what happens if the appointment slot becomes unavailable.
My recommendation: if you're seriously considering Immigration Relocator, ask for their NIPC before you sign anything. Ask for the contract with refund terms spelled out. Ask to speak with two past clients. And run that AIMA appointment fee by one or two other Lisbon firms to see if it's in the normal range. If the answers hold up, you can make an informed decision. If they don't hold up, you'll know what you need to know.
Don't get burned
Marketing copy is easy to write. A 100% approval guarantee is easy to put on a website. What's harder to find is honest feedback from people who actually used the service. Read what real clients say before you hand over €2,000 or more.
Read real reviews about Immigration Relocator