Intermark Real Estate: reviews & investigation
Thirty years in Moscow's luxury property market. Sixteen of those under the Savills brand. Offices in Dubai, Istanbul, and Bali. And 8 open arbitration cases against one of its subsidiaries. We pulled the court records, checked the registries, and read every complaint we could find.
Who is Intermark Real Estate and what do they do
Services: Premium residential and commercial property sales and rentals in Moscow, overseas property in 70 countries (8,700+ listings), investment consulting, property management, immigration services including residence permits, permanent residency, and citizenship by investment.
Moscow offices: Barykovskiy per., 2 and Kropotkinskiy per., 7, bldg. 1
International offices: Dubai, Istanbul, Bali, Phuket, London. 600+ partner offices across 70 countries.
Founded: 1993 in Moscow. Ran as Savills Russia 2006-2022, then returned to the Intermark name after Savills exited Russia.
Phone: +7 (495) 252-00-99, +7 (495) 255-44-26
Email: [email protected]
Websites: intermark.ru, intermark.global
Commission (estimated, not published): 3-4% for secondary market sales; 50-100% of one month rent for rentals; 2-4% for UAE deals. Confirm in writing before signing.
Current CEO: Kristina Tomilina (since March 2026). Founder: Dmitry Khalin.
Key fact: The company ran as Savills Russia for 16 years. When Savills pulled out of Russia in 2022, the local management team kept the business and revived the original Intermark name. The UK entity was registered on September 8, 2022, the same month the rebrand happened. The portfolio, staff, and client relationships stayed intact.
Trust Score
Based on 2.87/5 from aggregated data across Trustpilot, Yandex Maps, 2GIS, Otzovik, and court records. Scamadviser independently rates both domains 100/100.
Who's behind Intermark Real Estate: checking the paperwork
The company runs through a group of related legal entities, which is standard practice for a firm of this size operating across multiple countries. But it matters which entity you sign a contract with. Here's what the public registries actually show.
Russian entities
The original parent, LLC "INTERMARK", carries OGRN 1027739444340 and was registered on June 15, 1993. That lines up with the company's stated founding date. A second entity, LLC "INTERMARK SAVILLS" (OGRN 1067746405430), was registered on March 22, 2006, matching the Savills partnership launch.
Two more followed: LLC "INTERMARK COUNTRY HOMES" (OGRN 1155032008779, August 12, 2015) handles suburban properties, and LLC "INTERMARK REAL ESTATE" (OGRN 1187746819140, September 18, 2018) covers the broader brand. But the entity drawing the most attention in court records is LLC "Intermark City Real Estate" (INN 7704326097). This subsidiary has 8 active arbitration cases and 12 enforcement proceedings on record for 2024-2026, including case No. A40-14444/2024 and No. A40-284344/2023. Check the full docket yourself at kad.arbitr.ru.
No criminal cases against any Intermark entity were found. The company doesn't appear on the Central Bank of Russia's list of firms flagged for illegal financial activity.
UK entity
INTERMARK REAL ESTATE LIMITED was registered at UK Companies House under Company number 14344448 on September 8, 2022. The timing matches the Savills exit and the subsequent rebrand.
UAE entities
Intermark Global L.L.C-FZ holds UAE license No. 2306114.01. Intermark Real Estate LLC holds UAE license No. 1097812. The UAE real estate sector requires active licensing and enforces it, so these aren't decorative registrations.
Domain check
Both domains use corporate email addresses (@intermark.ru and @intermark.global) and carry the maximum Scamadviser rating of 100/100. The WHOIS record for intermark.ru is consistent with a long-standing corporate registration. Web archive snapshots at the Wayback Machine confirm a continuous online presence going back years.
Intermark Real Estate risk analysis: 5 things to know
| Area | Risk | What we found | What to expect |
|---|---|---|---|
| Price | medium | Commission rates are not published on either website. You have to call or visit to find out what you'll actually pay. | Estimated 3-4% for secondary market sales in Russia, 5-6% for new builds (typically billed to developers), 2-4% in the UAE. Get the specific figure in writing before paying any deposit. |
| Contract | medium | Multiple contract types in use: agency agreement, service agreement, exclusive listing contract, and Terms of Use for UAE deals. Refund clauses vary and aren't published. | Before signing: read what happens to your commission if the deal falls through, and what happens to immigration service fees if your visa is denied. Get both answers in writing. |
| Timelines | low | 30+ years of operation and an average staff tenure of 12 years suggests well-established processes. Standard Moscow property transactions run on predictable timelines. | Domestic Moscow deals follow standard Russian real estate timelines. Immigration programs depend on the destination country's government processing speed, not the agency. Turkey: 3-6 months. Cyprus: 2-3 months. Portugal and Greece: 4-6 months. |
| Legal disputes | medium | Russian court records show 8 arbitration cases and 12 enforcement proceedings against LLC "Intermark City Real Estate" (INN 7704326097) in 2024-2026. No criminal cases found. The company doesn't publicize these disputes. | Ask which specific legal entity you're contracting with. If the answer is INN 7704326097, run a check at kad.arbitr.ru yourself before signing. These are civil disputes, not fraud, but you should know they exist. |
| Refunds | high | No public refund policy was found for either sales commissions or immigration service fees. Marketing materials don't address what happens if a deal collapses after the agency fee is paid. | Before your first payment: ask in writing what the refund terms are for each type of service. Get the answer in the contract itself, not in an email or verbal assurance. |
Intermark Real Estate: red flags and green lights
| ✅ | Scamadviser scores 100/100 for both intermark.ru and intermark.global. This is an independent anti-fraud platform. The maximum rating on both domains is about as clean a result as you can get. |
| ✅ | Founded June 15, 1993: over 30 years of continuous operation. LLC "INTERMARK" (OGRN 1027739444340) is verifiable in the Russian state registry. This isn't a rebranded startup with a borrowed founding date. |
| ✅ | UK entity confirmed active at Companies House. INTERMARK REAL ESTATE LIMITED, Company No. 14344448, registered September 8, 2022. Publicly searchable, confirmed active, with a real registered address. |
| ✅ | UAE operating licenses issued by official regulators. License No. 1097812 for Intermark Real Estate LLC is a real UAE brokerage license. The UAE enforces these requirements strictly. Having one means the company passed regulatory checks. |
| ✅ | Trustpilot 4.5/5 across 48 reviews on intermark.global. Yandex Maps 4.7/5 from 165 ratings at the Barykovskiy office. 2GIS 4.9/5 from 52 ratings. These are real platforms with real moderation, not just website testimonials. |
| ⚠️ | 8 arbitration cases against LLC "Intermark City Real Estate" (INN 7704326097) in 2024-2026. These are commercial disputes, not criminal accusations. But if this is your counterparty, you should factor them in. |
| ⚠️ | 12 enforcement proceedings against the same entity. In the Russian legal system, enforcement proceedings (ispolnitelnie proizvodstva) typically follow an unpaid court judgment. The volume here is worth a direct conversation with the company before signing. |
| ⚠️ | Marketing says "up to 15% annual returns" for Bali villas. No contract examples or independent audit data back this up. That figure is a projection based on best-case occupancy in a specific market. Treat it as a ceiling, not a floor. |
| ⚠️ | Phone numbers differ across public sources. The company's own site lists +7 (495) 252-00-99. Public business registries list +7 (495) 135-12-07. Call both to find out which one is current and which department each serves. |
| ❌ | Commission rates are not published on any of the company's websites. For a firm handling transactions in the tens of millions of dollars, this is a transparency gap. You have to call to find out what you'll pay. That puts clients at a negotiating disadvantage from the start. |
| ❌ | One investor filed a specific Trustpilot complaint (July 25, 2025) naming two failed projects: LivLodges and Havelock 1. The complaint names Ekaterina Orlova and Irina Mosheva by name. A complaint this specific, with named people and named projects, carries more weight than a vague one-star review. |
| ❌ | Former employees on DreamJob (July 2021) cite low commissions, blocked career growth, and unethical management behavior. Employee reviews aren't client reviews. But internal culture does affect the quality of service clients receive. These reviews describe a gap between the company's premium positioning and its internal standards. |
Intermark Real Estate vs competitors: which is better value
The highlighted column is the company under review. best = strong result, worst = concern, mixed = unclear.
| Parameter | Intermark Real Estate ★ | Knight Frank Russia | DIY (No Agent) |
|---|---|---|---|
| Commission (sales) | 3-6%, not published opaque | 3-5%, not published | 0% no fee |
| Moscow listings | 3,500+ premium listings largest | Premium focus, comparable scale | Only what you find yourself limited |
| Overseas reach | 70 countries, 600+ partners broad | Global network via Knight Frank HQ (UK, 1896) | None unless you research independently none |
| Immigration services | Full: residence permits, citizenship by investment, Golden Visa full | Limited, not a primary offering partial | Not available none |
| Public pricing | Not listed on site opaque | Not listed on site | N/A |
| Legal disputes (public) | 8 arbitration cases (1 subsidiary) noted | Not investigated here | Your full legal risk highest |
| Office locations | Moscow x2, Dubai, Istanbul, Bali, Phuket, London wide | Moscow + global Knight Frank offices | None |
What to check before paying Intermark Real Estate
- Legal entity: Ask which specific Russian LLC you're contracting with and get its INN in writing. Cross-check that INN at egrul.nalog.ru. If it's INN 7704326097 (LLC "Intermark City Real Estate"), run a separate check at kad.arbitr.ru to see the current court caseload before you sign anything.
- Contract: Find the clause covering what happens to your fee if the deal collapses. If the contract says the fee is non-refundable regardless of outcome, negotiate that clause before signing. If they won't budge, factor that into your decision.
- Payment: Pay only by bank transfer to a registered company account. Confirm that the receiving account name and INN match the entity named in your contract. Intermark uses standard bank transfers, which is correct. Never pay in cash or to a personal account.
- Investment return claims: If an agent quotes "up to 15% annually" for an overseas property, ask for that projection written into the contract with specific conditions and timelines. A return estimate that can't survive being put in writing shouldn't drive a six-figure investment decision.
- Independent legal counsel: For any overseas purchase or immigration program (Golden Visa, citizenship by investment), hire a local attorney in the destination country who has no relationship with Intermark. This is standard practice in any cross-border transaction above $100,000. Contact their team directly for details on which specific programs they work with.
- Arbitration history: Before your first payment, check Russian arbitration records for your counterparty entity at kad.arbitr.ru. Use the entity's INN, not its commercial name. This takes about three minutes and costs nothing.
- References: A company with 30 years of completed transactions should be able to give you contact details for two or three past clients who finished a similar deal. Ask. If they can't or won't provide any, make a note of that and decide accordingly.
Frequently asked questions about Intermark Real Estate
Is Intermark Real Estate a legit company or a scam?
It's a legitimate company. LLC "INTERMARK" was registered in Russia on June 15, 1993 (OGRN 1027739444340). The UK entity (Company No. 14344448) was registered at Companies House in September 2022. UAE operating licenses are confirmed active. Both main domains score 100/100 on Scamadviser. The 2.87/5 on our aggregator reflects a mix of positive reviews and a handful of specific complaints about overseas investment projects, not a fraud finding.
What commission does Intermark Real Estate charge?
The fee structure isn't published on their website (which is itself worth noting). Based on available market data: 3-4% for secondary market residential property in Russia, 5-6% for new builds where developers typically pay the commission, 50-100% of one month's rent for rental deals, and 2-4% for UAE property transactions. Get the exact figure confirmed in writing before your first meeting, not after.
Has Intermark Real Estate been involved in legal disputes?
Yes. Russian arbitration records show 8 commercial cases, including No. A40-14444/2024 and No. A40-284344/2023, plus 12 enforcement proceedings against LLC "Intermark City Real Estate" (INN 7704326097) from 2024 to 2026. No criminal cases were found, and the company isn't on any financial fraud registry. These are civil commercial disputes. But if that entity is your counterparty, you should know about them before signing.
Can Intermark Real Estate actually help me get a Golden Visa or citizenship by investment?
The company does offer these services, and the underlying programs are real. Documented investment thresholds from available data: Turkey citizenship from $400,000 (3-6 months processing), Cyprus residence permit from 300,000 EUR (2-3 months), Portugal Golden Visa from 280,000 EUR, Greece Golden Visa from 250,000 EUR, and Caribbean citizenship from $100,000 (3-4 months). Program requirements change more often than agencies update their marketing materials. Always verify current thresholds with an independent attorney before committing funds.
What happened to Savills Russia? Is it the same company as Intermark?
Effectively yes. Intermark partnered with global real estate firm Savills in 2006. The business ran as Savills Russia until 2022, when Savills withdrew from the Russian market following geopolitical pressure. The local management team kept the business running and returned to the Intermark name. Staff, client relationships, and the property portfolio largely carried over. The UK entity INTERMARK REAL ESTATE LIMITED (Company No. 14344448) was registered in September 2022, the same month the rebrand happened.
Are the investment returns Intermark Real Estate promises realistic?
Treat "up to 15% annually" as a best-case marketing projection, not a contractual commitment. Real estate returns in Bali, the UAE, or any other market depend on local occupancy rates, property management quality, and economic conditions that shift constantly. One investor filed a detailed Trustpilot complaint in July 2025 naming two specific Intermark-promoted projects (LivLodges and Havelock 1) that didn't meet expectations. Before wiring any funds into a development project, ask for return projections written into the contract with specific conditions attached.
Where can I leave a review about Intermark Real Estate?
You can share your experience at proverj.com, migration.us.com's partner platform that collects verified reviews of real estate and immigration service companies. You can also post on Trustpilot (search for intermark.global) or on Yandex Maps for their specific Moscow offices at Barykovskiy per., 2 or Kropotkinskiy per., 7.
Expert verdict
I've been working in the relocation and immigration business since 2011. Intermark Real Estate is not a scam operation. The 1993 founding date checks out in the Russian state registry. The Savills partnership story is documented in Forbes' own coverage of the Savills Russia exit. The legal entities in Russia, the UK, and the UAE are properly registered and verifiable. None of that is invented.
But the 2.87 aggregated rating on proverj.com caught my attention. So I compared it against Trustpilot (4.5/5 on 48 reviews for intermark.global) and Yandex Maps (4.7/5 from 165 ratings at the Barykovskiy office). The gap is real. My read: the lower score on proverj.com is weighted down by a small number of clients who had serious, specific problems, while the majority of reviewers on other platforms were satisfied. That pattern tells you the company usually delivers, but when it goes wrong, it goes notably wrong.
What concerns me most is the arbitration record. Eight active court cases and twelve enforcement proceedings against LLC "Intermark City Real Estate" in 2024 and 2025 is not a small number for a single subsidiary. The company doesn't mention this on its website or in its marketing. If that's the entity you're signing with, you deserve to know. Run INN 7704326097 at kad.arbitr.ru before you pay anything.
The July 2025 Trustpilot complaint about LivLodges and Havelock 1 is the other thing I'd flag. That complaint named specific employees and specific projects. Vague complaints are easy to dismiss. Specific ones are harder. I don't know what happened with those deals, and the company may have a legitimate explanation. But before you invest in any Intermark-promoted overseas development, I'd want to know the status of those two projects and what happened to that investor's money.
On the positive side: the Scamadviser ratings are as clean as you'll see. The UAE licensing is real and regulated. The commission model uses standard bank transfers, not personal accounts or cash. Average staff tenure of 12 years is genuinely unusual in this industry and suggests the agents know their product. And the immigration programs they offer (Turkey, Cyprus, Portugal, Greece, Caribbean) are real programs with real investment thresholds, not invented ones.
My bottom line: use them if their services fit your needs, but go in with your paperwork in order. Know which legal entity is your counterparty. Have an independent attorney review any overseas investment deal before funds transfer. And if an agent quotes you a return figure that sounds exceptional, ask to see it in the contract before you decide anything.
Don't get burned
Marketing decks and glossy listings don't tell the full story. Read what real clients say before you wire the money.
Read real reviews about Intermark Real Estate