ReloSpain: Reviews & Investigation
ReloSpain says it has helped over 2,500 people move to Spain since 2018. One problem: their legal entity was registered in July 2023 and classified as an IT company, not a law firm. That is worth knowing before you wire thousands of euros to anyone.
Who is ReloSpain and what do they actually offer
Services: Spain relocation, Digital Nomad visa, Startup Visa, property search, school placement, bank account setup, tax consulting, crypto exchange, pet relocation
Registered address: Calle Antonio Gonzalez Barrios 1-02, 38690 Santiago del Teide, Tenerife, Spain (see flags section for what is actually at this address)
Claimed founding year: 2018. Legal entity incorporated: July 19, 2023.
Legal entity: RELOCYBERSEC, SL
CIF/NIF: B56220395
Director: Margarita Sergunina
Stated capital: €3,000 (legal minimum for Spanish SL)
Activity code (CNAE): 6201 (computer programming and IT, not legal services)
Phone: +34 919 931 289 (Madrid area code), +34 646 501 652 (WhatsApp)
Email: [email protected]
Telegram bot: @relospain_bot
Telegram channel: @relospain (10,201 subscribers)
YouTube: @relospain (~881 subscribers, 121 videos)
Website: relospain.com
Public founder: Dmitry Sergunin (media-facing); legal director is Margarita Sergunina
Key finding: ReloSpain charges between €1,290 and €14,990 for immigration assistance, but the company you sign a contract with is registered as an IT firm. Spanish immigration procedures often require licensed legal representation. If the entity providing your visa services holds no legal license, you should ask who exactly files your application and under what authority before paying anything.
Trust Score
Rating 2.71/5 from aggregated data points. Internal investigation risk level: 8 out of 10.
Who is behind ReloSpain: checking the paperwork
The legal entity behind ReloSpain is RELOCYBERSEC, SL, CIF B56220395. It was incorporated on July 19, 2023. The director of record is Margarita Sergunina. Stated share capital: €3,000, which is the legal minimum for a Spanish sociedad limitada. The company is registered under activity code CNAE 6201, which covers computer programming and IT consulting. Legal services, immigration consulting, and gestoria work are not part of that classification.
If you want a licensed Spanish immigration lawyer (abogado) or a registered gestor to file your application, RELOCYBERSEC, SL does not appear to qualify as either. You can check this directly through the General Council of Spanish Lawyers directory.
The founding date problem
ReloSpain's marketing states the company has operated since 2018 and helped more than 2,500 clients. But the domain relospain.com was registered on January 20, 2023. The legal entity followed six months later in July 2023. The companion domain relospain.online has its earliest archived snapshot dated March 20, 2024, per Web Archive. Nothing in the public record predates 2023.
Five years of claimed operations with zero traceable online history before 2023 is a gap that has no simple explanation. Either the company rebranded entirely from another name (in which case, which name?), or the 2018 date is invented.
The office address
The registered office, Calle Antonio Gonzalez Barrios 1-02, Santiago del Teide, Tenerife, maps to a tourist apartment complex locally known as Bldg Sunset. Santiago del Teide is a municipality of roughly 9,500 residents. No evidence of a professional office at this address has been found. And the primary company phone number, +34 919 931 289, begins with the Madrid STD code, not the Canary Islands codes (+34 922 or +34 928). A company claiming to be headquartered in Tenerife with a Madrid landline and a tourist apartment as its registered address raises straightforward questions about where the actual work happens.
The public founder
The visible face of ReloSpain is Dmitry Sergunin, who appears in media interviews and leads their YouTube content. His prior business activity in Russia included two dance-focused entities: ANO "TSTs Maksimum" and OOO "Tantsor." Russian court records document a lawsuit by the Moscow Department of Sports over a disputed subsidy of approximately 809,000 rubles. The director of the Spanish company is Margarita Sergunina, not Dmitry. Whether that is a family connection or a separate business arrangement is not confirmed in public records.
The clone website
A near-identical service called ClickToSpain operates at clicktospain.com (domain registered April 8, 2024). The branding, content, and service offering are copied from ReloSpain. ClickToSpain is registered under a separate legal entity called SPAIN RESIDENCE BUREAU, S.L. Whether both companies share clients, management, or infrastructure is unclear. Running two parallel brands with identical services and different legal names, without disclosing any connection, is worth flagging.
Review platforms and scam databases
Scamadviser flags relospain.online for hidden ownership and a pattern consistent with artificial review generation. The teletype.in post published under @relospain characterizes the company as collecting prepayments without legal basis for immigration work. The BBB returns no listing for ReloSpain. There is no presence on Trustpilot, Google Reviews, irecommend.ru, or Glassdoor. All positive reviews found are on platforms with lower verification standards (Otzovik, Yandex Maps, vashe-mnenie.com) or inside the company's own Telegram channel.
ReloSpain risk analysis: 5 things to know before paying
| Area | Risk | What we found | What to expect |
|---|---|---|---|
| Price | medium | Investigation data shows a Standard Digital Nomad plan from €1,290 (main applicant) plus €600 per family member, and a Premium plan from €2,390 plus €900. But the company's own marketing lists €3,290 and €6,290 for similar tiers. That gap is unexplained. Government fees and translations are additional in all cases. | Ask for a full cost breakdown in writing before signing anything. Confirm exactly which government fees, notary costs, and third-party expenses are included versus excluded from the quoted price. |
| Contract | high | You sign with RELOCYBERSEC, SL, an IT company with €3,000 in capital and no immigration law license found. The contract's specific refund clauses, liability limits, and service scope are not published online. Full prepayment appears to be required. | Read every clause before signing. Ask specifically: what happens if your visa is denied? Do they refund fees, or only refile? What is the maximum liability the company accepts? Get all answers in writing. |
| Timelines | high | ReloSpain claims 16-20 days from document submission to approval. Spanish immigration officially targets 20 working days but routinely takes 30-60 or more days in practice. The 16-20 day figure likely refers to the company's document preparation time, not government processing. | Plan for at least 2-3 months. If you have a hard departure date or job start date, do not rely on any private company's timeline promises for a government decision. |
| Credentials | high | Registered as CNAE 6201 (IT programming). No abogado or gestor registration found. Claims 2018 founding but legal entity dates to July 2023. Clone site ClickToSpain exists under a separate entity. Multiple scam complaint databases flag the company. | Before paying, ask for the full name and bar registration number of the licensed professional who will sign and file your application with Spanish authorities. A vague answer is your answer. |
| Refunds | high | No public refund policy found. One documented complaint: a client paid roughly €3,000, received no visa, and was blocked by management on Telegram. The company's offer to refile at no cost is not the same as returning your money. | Do not pay 100% upfront. Negotiate milestone payments tied to specific deliverables. Get refund terms in writing as a separate signed clause, with exact euro amounts and deadlines. |
ReloSpain: green lights, yellow lights, and red flags
| ✅ | Corporate email on their own domain. The support address [email protected] uses a branded domain, not a free Gmail or Hotmail account. Basic, but it is something. Anonymous immigration services with generic email addresses are typically worse. |
| ✅ | Founder is publicly identifiable. Dmitry Sergunin gives media interviews and appears on camera regularly. That makes him traceable and accountable in ways that anonymous operators are not. |
| ✅ | Active YouTube channel with 121 published videos. A lot of free content covering Spain taxes, healthcare, schooling, and visa bureaucracy. The information is generally accurate. You can use it regardless of whether you hire them. |
| ✅ | Telegram community of over 10,200 subscribers. Large communities are harder to fake entirely. Active discussion, even if moderated, suggests some real client base exists. |
| ⚠ | Full upfront payment model. The company requires large payments before work is complete. If something goes wrong, your only legal recourse is whatever is written in the contract you already signed. And you have not seen that contract until after you paid. |
| ⚠ | Heavy influencer advertising spend. ReloSpain has bought paid integrations on major Russian-language YouTube channels including Tamara Eidelman, Verstka, and Rain TV. That kind of marketing costs tens of thousands of euros, which means client acquisition is a top priority. Whether delivery matches the advertising is a separate question. |
| ⚠ | Clusters of similar positive reviews on aggregator sites. Platforms including Yandex Maps and vashe-mnenie.com show patterns of similar positive reviews appearing in tight windows. That is a recognized signature of reputation management (SERM) services, which generate bulk reviews on demand. The reviews may be genuine, but the pattern is worth examining. |
| ⚠ | Clone website ClickToSpain. An almost identical service under a different name and different legal entity operates at clicktospain.com with copied content. Running two parallel brands for the same market without disclosure is unusual and has no obvious innocent explanation. |
| ❌ | Incorporated July 2023 but claims 2018 founding. The legal entity RELOCYBERSEC, SL was created July 19, 2023. The domain dates to January 2023. Claiming to have operated since 2018 with 2,500 clients served is not supported by any verifiable evidence. This is not a typo. |
| ❌ | IT company providing immigration services without legal license. CNAE 6201 covers computer programming. Providing immigration legal services under an IT company registration is legally questionable in Spain. No abogado or gestor administrativo registration has been found for this entity. |
| ❌ | "99% first-submission approval" is marketing, not a legal commitment. Spanish immigration authorities make all decisions independently. No private company can commit to any government approval rate. Contracts that include this language bind only the company, not the government. |
| ❌ | Registered office is a tourist apartment complex. The address at Calle Antonio Gonzalez Barrios 1-02, Santiago del Teide maps to tourist apartments (Bldg Sunset), not a professional office. The main phone number carries a Madrid area code, not a Canary Islands one. These details do not add up for a company claiming a Tenerife base. |
| ❌ | Client paid roughly €3,000, received no visa, then was blocked on Telegram. This complaint is documented on vashe-mnenie.com (October 2025) with specific details. A company that cuts off contact after collecting payment is not a company with a reliable dispute resolution process. |
| ❌ | No Aviso Legal section on the website. Spanish law (LSSI) requires all commercial websites to publish a legal notice including the company CIF/NIF and full registered details. The absence of this section means the website is technically non-compliant with Spanish e-commerce law, which is its own kind of answer. |
ReloSpain vs the alternatives: where does it actually stand
Highlighted column is ReloSpain. Color coding: best worst mixed
| Parameter | ReloSpain ★ | Licensed Spanish Law Firm | DIY (self-filing) |
|---|---|---|---|
| Starting price (Digital Nomad) | from €1,290 unclear | from €2,000 | from €80 (gov fees only) cheapest |
| Legal license for immigration | None found (IT company) worst | Yes (Colegio de Abogados) verified | N/A |
| Realistic processing time | Claims 16-20 days unrealistic | 30-60 days (accurate estimate) | 3-6 months or more |
| Approval assurances | "99%" (unverifiable claim) | Professional liability insurance insured | None |
| Physical office | Tourist apartment address unverified | Professional registered office verifiable | N/A |
| Public refund policy | Not published missing | Contractual, insured | Gov fees non-refundable |
| Verifiable founding date | 2023 (claims 2018) mismatch | Verifiable in BORME registry | N/A |
What to check before paying ReloSpain a single euro
- Contract: Ask for the full draft contract before handing over any money. Look specifically for the refund clause, what happens on visa denial, and the liability cap. If the contract says "refile at no cost" but not "refund your payment," that difference is significant and is not in your favor.
- License: Ask for the full name and registration number of the licensed abogado or gestor who will actually file your application with Spanish immigration authorities. An IT company cannot legally practice immigration law in Spain. If they cannot name a specific licensed professional, that is your answer.
- Legal entity: Look up RELOCYBERSEC, SL yourself at the Spanish company registry via OpenCorporates. Check the registration date, director name, capital, and activity code. Then decide whether you are comfortable with what you see.
- Payment: Avoid paying 100% upfront. Propose a milestone structure: a deposit after document review, a second payment after submission confirmation, and the final payment after approval. If they reject any staged payment model, note that reaction carefully.
- Refund policy: Get refund terms as a separate written clause in the signed contract. Specific euro amounts. Specific deadlines. "We will handle it" is not a refund policy.
- Office visit: If you are based in Spain or can visit, ask to meet in person at their stated Tenerife address before paying. A legitimate professional office should be able to receive clients. If in-person meetings are not possible at their registered location, ask where they actually work from.
- Independent reviews: Search beyond their Telegram channel and website. Try Google Reviews, Trustpilot, and expat forums for Russian-speaking communities in Spain. The current pattern, highly positive reviews concentrated in company-controlled channels only, is a yellow flag that matters when thousands of euros are at stake.
- ClickToSpain connection: Ask directly: what is ClickToSpain, and is it related to ReloSpain? A company running an identical service under a parallel brand owes you a straight answer before you sign anything.
Frequently asked questions about ReloSpain
Is ReloSpain a licensed immigration law firm in Spain?
No. The legal entity behind ReloSpain is RELOCYBERSEC, SL, registered under CNAE 6201, which covers computer programming and IT consulting. No record of abogado or gestor administrativo registration has been found in Spanish professional registries. If you need licensed legal representation for your Spain visa application, you should confirm exactly which specific licensed professional is filing on your behalf before making any payment.
What is RELOCYBERSEC, SL and why does it matter?
RELOCYBERSEC, SL (CIF: B56220395) is the company you actually sign a contract with when you hire ReloSpain. It was incorporated July 19, 2023, with minimum capital of €3,000. The registered director is Margarita Sergunina. The company is classified as an IT firm, not a legal services provider. You can verify this at OpenCorporates. It matters because if there is a dispute, the contract governs, and you need to understand what kind of entity you are contracting with.
Can ReloSpain actually guarantee 99% visa approval?
No. Spain's immigration authorities make all decisions independently, and no private company can bind them to any outcome. The "99%" figure is a marketing claim. The most that a contract with a private firm can commit to is the company's own actions, such as refiling at no cost. If your visa is denied, the government is not a party to your contract with ReloSpain. Read the contract to understand what you are actually guaranteed.
How much does a Digital Nomad visa through ReloSpain actually cost?
Investigation data points to a Standard plan starting at €1,290 for the main applicant plus €600 per family member, and a Premium plan at €2,390 plus €900 per family member. But the company's own marketing materials list €3,290 and €6,290 for similar tiers. No clear explanation for the gap has been published. Government fees, notary fees, and translation costs are additional in any scenario. The Startup Visa service is listed at €4,500 to €11,900 depending on the package.
What do the complaints about ReloSpain actually say?
The most specific documented complaint comes from vashe-mnenie.com (October 1, 2025): a client paid approximately €3,000 and was subsequently blocked by ReloSpain management on Telegram after receiving no visa. A separate report on moshenniki.biz (August 28, 2025) describes a client who says they were left "without a visa and without money" after signing with RELOCYBERSEC. Other complaints on infoscam.ru mention slow communication and undisclosed additional document requirements. Scamadviser flags the company for hidden owner identity.
Is the ReloSpain Tenerife office a real professional office?
Based on available mapping data, the listed address (Calle Antonio Gonzalez Barrios 1-02, Santiago del Teide, Tenerife) corresponds to a tourist apartment building called Bldg Sunset. No professional office signage or business presence at this address has been confirmed. The primary phone number (+34 919 931 289) also begins with the Madrid STD area code, not a Canary Islands code. These are not definitive proof of wrongdoing, but they are details that deserve explanation from the company before you wire money.
Where can I leave a review about ReloSpain?
You can share your experience on the independent review page at proverj.com/relospain/. Reviews on Trustpilot and Google Reviews are also useful because they are harder to moderate or suppress than platform-specific review sites. Independent reviews matter here because almost all current ReloSpain reviews exist inside the company's own Telegram channel or on platforms with lower verification standards.
My verdict on ReloSpain
I have been building immigration businesses since 2011. My network now spans more than 50 offices. I have watched this industry closely enough to recognize the patterns that separate legitimate operators from ones that are likely to cause you problems. ReloSpain has several of those patterns, and I want to be direct about what I see.
The 2018 founding claim is the first thing I would push back on. A legal entity incorporated in July 2023 cannot have five years of prior experience. This is not a date formatting error on a website. It is a deliberate misrepresentation. Any company that invents its own history is telling you that it is comfortable deceiving you. That should affect how you read everything else they say.
What concerns me more is the license structure. They operate as an IT company. In Spain, immigration legal work requires either an abogado registered with a Colegio de Abogados, or a gestor administrativo with their own professional registration. An IT firm registered under CNAE 6201 cannot fulfill either of those roles. That means the question "who is legally responsible if your application is filed incorrectly?" does not have a clear answer under their current setup.
The "99% approval" guarantee deserves about 30 seconds of scrutiny. I know operators across Spain, the US, Canada, and Germany. Nobody who understands how government immigration offices work offers a 99% guarantee. The most accurate firms quote 85-90% first-attempt success rates, with full explanations of what causes the other cases to get complicated. A 99% promise signals either that they screen clients aggressively and only take easy cases, or that they are saying what they know you want to hear.
On the positive side, Dmitry Sergunin is publicly identifiable and traceable. The YouTube content is genuinely useful. The Telegram community is large enough to suggest real activity, not a purely fictional operation. These are not nothing. But they are also exactly what you would expect from a company spending heavily on influencer advertising to acquire clients fast.
The blocked Telegram client situation is the detail that stays with me. Someone paid roughly €3,000, received no visa, and was cut off. That is not a minor customer service complaint. That is an allegation of taking money, failing to deliver, and then making yourself unreachable. I have seen that pattern before, and it rarely improves on its own.
My recommendation is simple: if you are serious about Spain relocation, get a free consultation from ReloSpain if you want. But before you pay them anything, talk to a licensed Spanish abogado independently. Compare what both tell you. Ask ReloSpain to name the specific licensed professional who will file your application and provide their bar registration number. If the answer is vague or deferred, you have all the information you need to make your decision.
Do not rely only on the company's own reviews
Most ReloSpain reviews exist inside their Telegram channel or on lower-verification platforms. Read what independent users are actually saying before committing thousands of euros to a company registered as an IT firm.
Read real reviews about ReloSpain