Visa Service: reviews & investigation
They advertise a Barcelona office, 300 employees in 37 countries, and over a decade of experience. Their own privacy policy names a Russian sole trader whose primary registered business is running restaurants. Sounds good on paper. Let's check.
Who is Visa Service and what do they claim to offer
Services: Residence permits in Spain, Greece, Luxembourg, Latvia, and Serbia. Citizenship by investment in Hungary and Czech Republic. Student visas, legal trusts, and EU car importation clearance.
Claimed location: Barcelona, Spain. No street address is published on any of their three websites.
Claimed founding: 2013. Domain viza-service.com was registered April 2024.
Websites: visa-service.pro, viza-service.com, ww-emigration.com
Phone: +34 633 21 12 27, +34 604 18 98 28
Email: [email protected]
Social media: Telegram @Emigrazia, Instagram @emigrazia.09. No LinkedIn, no YouTube, no Facebook presence found.
Claimed staff: 300 employees in 37 countries (unverified)
Key fact: The privacy policy names a Russian sole trader (IP Chernova O.A.) registered for restaurant operations under OKVED 56.10. This is the entity you'd be contracting with when you wire money for immigration services.
Trust Score: 1.21 / 5
Score based on registry checks, domain history, anti-scam database results, and client report analysis
Who's behind Visa Service: checking the paperwork
Three websites, three domains, and one name buried in the privacy policy. The operator of visa-service.pro is listed as IP Chernova Olga Alexandrovna, INN 503207302166, OGRNIP 324508100080602. She registered as a sole trader on February 12, 2024, in Moscow Oblast, Russia. Her primary registered activity code is OKVED 56.10, which covers the operation of restaurants and food service outlets.
Immigration consulting, legal services, and international document processing are not listed anywhere in her registration. That's not a technicality you can wave away. It means every contract you sign is with a Russian restaurant sole trader, not an EU-licensed immigration firm. Your legal rights under EU consumer law almost certainly won't apply.
We ran a search through the Spanish commercial registry, the Registro Mercantil, for any entity named "Visa Service" or any company registered under the Chernova surname providing migration or legal services. Nothing came up. No CIF tax number appears on any of their three websites. For comparison, every legitimate Spanish business must publish its CIF on commercial documentation.
On domain history: RDAP data confirms that viza-service.com was registered on April 24, 2024, through Realtime Register B.V. The company claims to have operated since 2013. That's an 11-year gap. Not a typo, not a rebranding note, just a straightforward contradiction. You can verify the domain record yourself via WHOIS for visa-service.pro and the same tool for the companion domains.
EvenInsight rates visa-service.pro at 0 out of 100 and classifies it as high-risk. The main phone number, +34 633 21 12 27, appears in all-migration.com's database of immigration fraud operators. That listing ties the number to schemes involving fabricated EU citizenship documents. A separate review on discocia.com describes the multi-stage advance-fee scheme in detail, with payment amounts ranging from €500 to €3,000 per victim.
A further complication: two different "Chernova" sole traders with overlapping initials (Olga Alexandrovna and Olga Andryeevna) appear in Russian business databases with different INN numbers and registered activities. This makes it genuinely hard to establish which entity bears liability for client funds. That's convenient for them and terrible for anyone seeking a refund.
Visa Service risk analysis: 5 things to know before you pay
| Area | Risk | What we found | What to expect |
|---|---|---|---|
| Price | high | Fees range from €5,000 (Spanish residence) to €160,000 (Hungarian citizenship). No breakdown of official government fees vs. service markup is published anywhere on the sites. | Expect pressure for a large upfront deposit, likely payable to a personal account or to the sole trader entity. The markup over real government program costs is substantial. |
| Contract | high | Contracts are signed with IP Chernova, a Russian sole trader whose registration covers restaurants, not legal services. No Spanish or EU legal entity has been identified. | EU consumer protections almost certainly won't apply. Disputes would fall under Russian jurisdiction, making enforcement impractical for clients based outside Russia. |
| Timelines | high | The website promises "3-4 months" for Hungarian citizenship by investment. Not one independently verified client success story was found on any platform during our investigation. | Expect deadlines to shift indefinitely. No penalty or refund clause for missed timelines has been documented in any available contract review. |
| Fraud risk | high | EvenInsight rates the domain 0 out of 100. The main phone number appears in immigration fraud operator databases. Client reports describe agents going silent immediately after payment clears. | You may lose the entire advance with no practical recourse. Passport scans and personal document collection before disappearance is also reported by multiple clients. |
| Refunds | high | No refund policy is published on any of the three websites. Client accounts on discocia.com describe zero refunds after services were not delivered, even months after the original payment. | Recovery would require litigation in Russia, which is impractical for most clients. A credit card chargeback is the only realistic option, and only if you act within your card's dispute window. |
Visa Service red flags and green lights
| ✅ | The privacy policy does name a specific individual (IP Chernova O.A.), so you technically know who you're contracting with. That's a step above fully anonymous operations where no counterparty exists at all. |
| ✅ | Prices for several services are listed publicly: Spanish residence from €5,000, Greek residence from €25,000, Serbian residence from €15,000. At least you have a reference number before committing to a call. |
| ✅ | Phone numbers are reportedly answered during the initial sales phase, per client accounts. This isn't a dead storefront with no human contact, at least not at first. |
| ⚠️ | For Serbian residence permit services, clients are directed to a Gmail address rather than the corporate domain. Setting up a corporate email costs almost nothing. Using Gmail for client intake at this price range is irregular. |
| ⚠️ | Two different "Chernova" sole traders with overlapping initials appear in Russian business databases, each with different INN numbers and registered activities. This makes it genuinely unclear which individual holds legal liability. |
| ⚠️ | Social media accounts exist on Telegram (@Emigrazia) and Instagram (@emigrazia.09), but subscriber counts and engagement data are not publicly available. We can't confirm whether these represent real reach or are maintained purely for the appearance of legitimacy. |
| ❌ | Domain viza-service.com was registered April 24, 2024. The company claims to have operated since 2013. That's not a rebranding gap; it's an 11-year contradiction with a verifiable timestamp behind it. |
| ❌ | No entity called "Visa Service" appears in the Spanish Registro Mercantil. No CIF tax number is published on any of their three websites. There is no confirmed Spanish legal presence, only Spanish mobile numbers. |
| ❌ | The sole registered entity behind the operation (IP Chernova, INN 503207302166) has a primary business code of OKVED 56.10, covering restaurants. Not immigration. Not legal services. Restaurants. |
| ❌ | EvenInsight rates visa-service.pro at 0 out of 100 and classifies it as a high-risk possible scam based on domain age, registration opacity, and behavioral signals. |
| ❌ | Multiple clients on anti-scam platforms report paying €500 to €3,000 in advance fees to personal accounts. After that, agents block them and stop responding. Passport scans were collected before contact was cut off. |
| ❌ | The website promises "100% guaranteed" immigration results. Immigration approvals are made by governments, not consultants. Any firm making that claim is either lying or doesn't understand the field. Either way, it's a reason to walk. |
Visa Service vs. legitimate alternatives: a direct comparison
The highlighted column is the company under review. Legend: best worst mixed
| Parameter | Visa Service ★ | Licensed EU Immigration Lawyer | DIY (self-service) |
|---|---|---|---|
| Price (Spanish non-lucrative visa) | from €5,000 overpriced | €1,500-€3,000 market rate | €80-€200 (official fees only) cheapest |
| Verified EU legal entity | None found missing | Yes, Registro Mercantil verified | N/A |
| Immigration or legal license | Not published | Bar association member licensed | N/A |
| Verifiable physical office | Not published | Published and verifiable | N/A |
| Success guarantee language | "100% guaranteed" red flag | Honest probability assessment | None |
| Refund policy | None published high risk | Written into contract terms | N/A |
What to check before paying Visa Service or any similar firm
- Registry extract: Request a current extract from the Spanish Registro Mercantil showing the company's CIF number and legal status. A legitimate firm sends this within 24 hours. If they can't, stop there.
- License: Ask for their immigration consultant or legal services license number. In Spain, formal legal advice must be provided by a member of the colegio de abogados. Ask which bar association, then verify directly on the bar's public directory.
- Payment account: Never transfer funds to personal bank accounts or to "IP Chernova O.A." Legitimate firms invoice from corporate accounts with a registered company name, tax number, and IBAN on the invoice header.
- Contract jurisdiction: Check which country's law governs the contract and where disputes are resolved. If it says Russia, or if the signing party is a Russian sole trader, you have almost no EU legal recourse if something goes wrong.
- Written timelines: Get specific delivery dates in writing with a refund or penalty clause if those dates are missed. "We'll do our best" is not a contractual commitment and will not hold up if you dispute a charge.
- Phone number check: Search the number +34 633 21 12 27 online before signing anything. The anti-scam database results take about 30 seconds to find and will tell you everything you need to know.
- Independent review: Have a licensed Spanish immigration attorney review any contract before you sign. One hour of their time costs a fraction of what you're about to wire, and they'll spot problems immediately.
- Client references: Ask for names and contact details of past clients who completed the exact same service you need. A firm operating since 2013 with 300 staff should have plenty. If they deflect, that's your answer.
Frequently asked questions about Visa Service
Is Visa Service (visa-service.pro) legitimate or a scam?
Based on our investigation, the evidence points strongly toward fraud. There's no verifiable Spanish legal entity, the actual registered operator is a Russian sole trader whose primary business is restaurants, the domain was created in April 2024 despite a claimed 2013 founding, and EvenInsight rates the site 0 out of 100. Multiple anti-scam databases flag the phone number for advance-fee schemes. We can't recommend this company under any circumstances.
Who actually owns and runs Visa Service?
The privacy policy on visa-service.pro names IP Chernova Olga Alexandrovna, INN 503207302166, OGRNIP 324508100080602. She registered as a Russian sole trader in Moscow Oblast on February 12, 2024. Her primary OKVED code is 56.10, which covers restaurant operations. Reviews also mention a manager named "Boris" and a "Vadim Petrov," but neither appears in any verifiable business registry entry. No Spanish legal entity was found in the Registro Mercantil under the Visa Service name.
How much does Visa Service charge, and are those prices realistic?
Their published prices include Spanish residence from €5,000, Greek residence from €25,000 to €80,000, Luxembourg residence from €50,000 to €160,000, Serbian residence from €15,000, and Hungarian citizenship at €160,000. A student residence permit in Spain is quoted at €25,000. These figures are well above both official government program costs and standard market rates from licensed Spanish immigration lawyers. For context, a non-lucrative Spanish visa handled by a licensed gestoria typically costs €1,500 to €2,500 all-in.
Is Visa Service registered as a company in Spain?
No. We checked the Registro Mercantil and found no entity called "Visa Service" or any company linked to the Chernova surname operating in migration or legal services. No CIF tax number is published on visa-service.pro, viza-service.com, or ww-emigration.com. Spanish mobile phone numbers don't confirm Spanish incorporation. The ww-emigration.com footer shows "2023 © Visa Service," but that timestamp doesn't align with verifiable domain registration data either.
Can I get my money back from Visa Service if they stop responding?
No refund policy is published anywhere on their sites. Client reports on anti-scam platforms describe advance payments of €500 to €3,000 sent to personal accounts, followed by agents blocking all contact. If you've already paid, document every message, email, and receipt right now. Contact your bank about a chargeback if you paid by card, and act within your card's dispute window. Consult a lawyer in your home country about next steps. Litigation directly against the Russian sole trader is theoretically possible but impractical for most people.
Are there any verified positive reviews of Visa Service anywhere?
We searched Trustpilot, Google Reviews, otzovik.com, irecommend.ru, and migrating.pro. No positive reviews were found on any verified platform. The accounts that do exist describe undelivered services, agents who blocked clients after receiving payment, and flat refusals to issue refunds. No independently confirmed success story appeared during the full investigation.
Where can I leave a review about Visa Service?
You can share your experience at proverj.com/visa-service/ and at migration.us.com. Your account, positive or negative, helps other people make informed decisions before they commit thousands of euros. If your personal data (passport scans, personal details) was collected without clear legal basis, you can also file a complaint with the Spanish data protection authority AEPD at aepd.es.
Expert verdict on Visa Service
I've been in the immigration business since 2011, and I've built two companies serving immigrants from the former Soviet Union. My Second Passport network now runs 50+ offices. So when I see a Spanish phone number in the header and a Russian restaurant sole trader buried in the privacy policy, I know exactly what structure I'm looking at.
The OKVED 56.10 code is the detail that tells the story. That's the registration code for food service and restaurant operations. The individual registered under it is the legal counterparty for clients wiring tens of thousands of euros for immigration services. If anything goes wrong, your dispute is governed by Russian law, against a sole trader who primarily runs a food business. You'd be pursuing that claim from Spain or Germany or the US. Good luck getting enforcement.
What concerns me most here is the layering. Three websites, two phone numbers, two Chernova entities in Russian databases with overlapping initials, a claimed founding year that predates the verifiable domain by over a decade. These aren't oversights or coincidences. Each layer creates additional confusion about who actually took your money and where it went.
The "100% guarantee" language is a specific tell I've learned to watch for. No legitimate immigration professional uses that phrase. Everyone who actually works in this field knows that approval decisions come from government agencies, not consultants. That phrase exists to get someone comfortable enough to send a large deposit. After that, the dynamic shifts entirely.
On the technical immigration side, I want to be clear: the programs they describe are real. Hungarian citizenship by investment exists. Spanish non-lucrative residence exists. Greek golden visas exist. You can genuinely access all of these. But the channel you use to access them matters as much as the program itself. A real intermediary has a Spanish CIF, a licensed attorney on staff, a physical address you can walk into, and no "100% guarantee" anywhere in their materials.
My verdict is simple: don't use them. If you've already paid, stop all communication with them right now, gather every document and message, and call a lawyer in your home country today. Do not send additional funds regardless of the reason they give you. The pressure to pay "one more fee" to release your documents or complete your application is a standard tactic at this stage of the scheme.
Don't get burned
Marketing promises don't always match reality. Read what real clients have to say about Visa Service before you commit to anything, let alone a five-figure wire transfer.
Read real reviews about Visa Service